The Pros of this hotel is the staff is friendly, but the communication between staff members is terrible.
Cons: the list is long, so buckle up.
**look at pictures***
1.) Most of the safety latches in the rooms are broken. We had to request to be switched because our young children can open the door without the safety latch enabled.
2.) Absolutely NO towels in our room. We were preoccupied with our kids to double check that we had towels in our room. I quickly went up to the front desk to get some.... They had only ONE towel, ONE pool towel, and one wash cloth... that's it.
3.) The water pressure was non-existent. It barely was able to trickle out.
4.) There were a couple dead cockroaches in our room, now, I am happy they were dead and not alive, however, if the room was being maintained... these should have been vacuumed.
5.) No Wi-Fi for the tv.
6.) The pool itself looked very unkept, and the water was a dingy color.
7.) Breakfast was a joke. We walked downstairs, early I might add to make sure our kids ate. There was no paper plates, when we did ask for some it took 5 minutes just to get plates. The sausage and eggs were completely empty. As was the coffee.
8.) The phone in our room did not work, nor did some of the lights and the batteries of the remote were dead.
After all this nonsense we requested to check out early and a refund.
Full review listed on Yelp for hotel location.
แปล