Being Dec 24th, I booked this room for my son and daughter in law since our house is small. They were visiting for Christmas. When I went to check-in @ 1:00 PM, the lady at the front desk was very rude. I know the place was not full because the rates were too cheap. I was trying to help my son and check in early. The lady said I couldn't and there would be a $25 early check in fee. In September, my wife and I had a horrible stay in Atlanta at the Hyatt. I might be done with Hyatt! Treat me like this and I may be one person, but I'll do my part to let folks know that Hyatt apparently doesn't want my business.
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