Staff were friendly and helpful but there were a few issues , which the staff rectified.. As I have difficulty with stairs I was disappointed there was no lift. The television didnt work nor did the hair dryer . After a day out we could not enter our room my daughter went down to reception and the key problem was resolved. When we booked we were advised the room would not be cleaned until we left but we could request clean towels,coffee ,tea etc which would be delivered to the room this was not the case the room was cleaned and fresh linen supplied which was excellent.
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