Verified traveler
15 สิงหาคม 2021
there's only 1 staff who can speak minimum English; there is NO shuttle service between airport and the hotel, the so-named service is to call a taxi but the taxi number is always busy, so busy that those hotel staff refrains from calling them, the room I chose at Hotel.com is a sea-view room with 2 single beds, what I got is an un-ready room, the curtain and the curtain rail are all broken, the in-room telephone set is always beeping, they use split-type of air-conditioning (not a system type) the air-cond. is very noisy, at the last 2 days of staying, the electricity supply was not stable, which caused the TV to switch-off every time the electricity was cut
BUT on my last day when I had trouble with my flight, the hotel front desk was very patient and helpful to help me to check the issue (we communicated with my minimum local language, not English)!!!
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