White Castle Hotel Arua

The hotel is very average, very slow on service. On arrival, the lady cleaner really tried her best to help us but the bathroom/ toilet facilities were not working, leaking and after complaining about it we were moved to another facility. The bathroom area is hazardous due to lack of water mopping equipments after showering.

I stayed here when I was doing some work in the region, and had a good stay at this mid-range hotel. It was clean and comfortable, the food was very good, the service was excellent. The first night we were here the power went out (there was a massive rainfall) and my room happened to be right next to the generator, so that was an unpleasant/noisy night, but the manager moved our room the next day, and after that it was perfect and quiet.

I was at the facility for 2 nights and I can confirm that it was an interesting one. The staffs at the facility are wonderful, offering great customer service. In addition the facility offers a touch of natural environment for someone interested in life outside the noisy and busy town settings.

Grounds are beautiful and provide a lot of privacy for each bungalow. Rooms are basic but clean. Staff was very nice and accommodating and food was good. There were a couple groups there which took up the work spaces - this was the only issue.

This hotel has a very beautiful landscape. many type of plants, flower you can found in that hotel. In the morning when you wake up, you can hear the birds singing . However its not really friendly for working space. However you still can hanging around, chat and discuss in swimming pool and restaurant areas. Milly the team leader there is so nice, she is willing to help anytime you need. all the staff there is wonderful, For Lizard lovers, you will enjoy to stay there