The girl at the desk when we checked in was totally confused about our reservation. She told my husband that she had found it and when I went in to get more information on the room she asked me to pay for it. After 30 minutes she finally figured out the problem and gave us a room key. I had signed up for a superior double room and she originally gave us a room just big enough for the bed. When we questioned this, she gave us a much larger room that was what I thought I had ordered. She apologized profusely but it was not a real pleasant experience.
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