CopperLeaf Boutique Hotel Spa, BW Premier Collection

I expected more for what I paid.. opened the blinds and dust flew everywhere.the jetted tub handle fell off when I turned the water on.. I was able to fix that. Jetted tub did not work.. maintenance and front desk staff were great and fixed in in 30 min or less.. the shower although the water was hot had no water pressure. The room temp was either to hot or to cold so had to adjust the temperature multiple times. The heating vent had constant cold air coming out regardless of the temperature. USB ports on the night stand did not work.. like I said expected more or better for what we paid. I can't say enough about the staff, they were great!!!

The hotel was beautiful, and the staff were very friendly. The spa was out dated, and mediocre. Our toilet had a sewer smell every time we flushed. It was very off putting.

To start with the front desk couldn't have been more helpful with information of the area, directions or been more friendly. The guest room was clean, well furnished and comfortable. The restaurant associated with the hotel, Rye, has a comfy bar, some of the best beef I've had in my 12 years of living in Wisconsin, great wine list along with great service. I cannot say enough about our experience. I look forward to another visit to Appleton to enjoy this find again.

I stayed for a quick 1 night stay. The property is beautiful, clean and convenient to restaurants and the show. Will stay again when we are in the area!

Great place to get away for a weekend. The suites were nice but you can only access the bathroom though the bedroom. So if you have someone sleeping on the pullout in the other room, they will be entering the bedroom to get to the bathroom. That was the only negative. Love the place.

Quiet, clean, friendly staff, prompt with room service No kids running around screaming Starbucks coffee Festive for the holiday season

Super clean and comfortable with home like feeling. Staff is very friendly and accommodating!!

Overall, the this hotel looks good and seems like a central place to stay, however, too many mistakes checking in, the room is dark, and the air flow is not very good. When I checked in, I was assigned a room and given the key cards but they didn’t work. After going back down and getting new cards, one card didn’t work but luckily the other card did. When I got in the room, it smelled like sulfur and there was no air flow. I had to turn the HVAC on high to get some air flowing. I was only in the room for 15 minutes and had to get to leave and hope it would be OK in a few hours. After I came back the smell had gone but the room was even darker - turning all lights was helpful but wasn’t very efficient. The TVs are excessively high my neck was feeling strained. The bedroom area has little to no airflow. I was sleeping in the living area and then some pranksters were running down the hallway and knocking on doors - super annoying. Also, this hotel doesn’t have breakfast options so you’ll have to leave the hotel to get food. Checkout was a bit odd, I was asked if I wanted a printed or email receipt and I said yes, but was told that I booked through an app and the receipt will be in the app. Another person was given a receipt via email, and they booked through the same app I did. Lastly, parking is a dirty structure behind the hotel (not connected), and is $6. Wouldn’t stay here again.

The hotel is beautiful and our room was amazing, clean and plenty of towels.