The hotel is a bit out of town, but a 5 minute drive from the airport. We had a bit of trouble getting there, but it was worth it. The hotel is clean, new, everything there is top notch. The room was beautiful, modern, elegant, really great! Too bad we couldn't try the breakfast as we were leaving for the airport early in the morning.
I will remember this hotel only in good memories and if I come to Santander, I will definitely stay here again and recommend it to others.
Absolutely loved the location of this hotel, room was extremely clean and bed was so comfortable. Staff made you feel very welcome and happy to answer your questions and help you. My husband is vegan and after the first day, realised there was no vegan hot food at breakfast. I mentioned this to Reception and wow did they sort this out. Next morning, he was asked what he would like and they offered him so many choices. His breakfast personally made by the chef was amazing and delicious. Same thing happened the next morning. He ate like a King. He was delighted when the chef came out of the kitchen both mornings, so he could thank her. Excellent Customer Service !!!!
We were here 3 nights for a wedding. I usually take a liking or disliking to a hotel as soon as I enter. Well, i loved it. Its an old classic yet is super comfortable. The location, the spacious rooms and bathrooms, huge beds, with lovely antiques scattered about. Best thing IS THE VIEW FROM THE ROOMS!!!! Stunnnning!!!!! The terrace where you can have a drink or coffee has beautiful views too. The food is good in the cafe downstairs and I thought the breakfasts were very adequate. Everything correct. If i were to nitpick I’d love coffee NOT from a machine in the breakfast restaurant , but from a pot. Beautiful grounds, free parking and close to most things. Would i stay here again, ABSOLUTELY!!! Loved it.
So I stayed 3 nights here. Junior suite with sea view. I really enjoyed the stay. The bathroom was newly redone it seems, and very well cleaned. I say this as the bedroom was a bit outdated in furniture, but that for me didn't take away any of the enjoyment of the stay. Great view of the ocean and in quite a popular spot, as there were weddings and functions on Friday and Saturday. Good buzz, and great location if you want to be by the sea. The town is a 5 minute taxi drive costing around 5 euro. Quick speedy no fuss with taxis, as taxi rank is about 30 steps away. Staff were friendly in reception and that was very helpful, as there are not alot of English speakers around. They were very accommodating. I would like to add the food was average. Nothing special about the food, not alot of effort put in, but for me there is plenty around to eat, and it is all culturally and locally based. The breakfast was sub standard. Not worth it. Room service ends 10.30. And waiting staff seemed a bit uncomfortable, or a bit not interested. But not particularly anything that stands out. Clean, good views, bedroom outdated, bathroom well above standard, food is a no-go. So I give it 4 stars just because I had a really great time heading back to the hotel after visiting attractions and walks around the whole area.
We were impressed with this hotel on arrival, nice common areas, parking onsite (albeit a tad expensive), good location/setting, easy checkin, clean room. But two very important things this hotel needs to get right… (1) The dinner service. They had one (very hard working) waiter doing everything, the result was a v long way even for a menu. We couldn’t blame him as he was doing his best but just couldn’t keep up. To add, the restaurant is outside in a temporary building which may be lovely in the summer but was not quite so glamorous in the rain. We were amazed the waiter had to keep going in and out (in the rain) to get drinks and food, utter madness…. Especially when there are large areas inside the main hotel not being used. We felt really sorry for this guy and as a result didn’t order starters, more drinks or desserts as it was just too painful to watch. (2) The hot water. We had none, just not good enough. We wouldn’t stay here again for the above two reasons, limited time and travelling require decent service and hot water as standard.
More illusion than reality. The The entrance matches a grand hotel. The reception was also friendly and good. Unfortunately the room was neither like in the photos nor did it correspond to a 4* hotel. No minibar, no glasses, no coffee or tea, only an armchair and relatively small. For a 3* it would be ok. On the plus side, our room and the whole hotel was very clean. We booked in advance in the ”luxurious restaurant” for a celebration dinner. This was also confirmed to us. We were then allowed to have our wedding day meal in the bar, cafeteria. It wasn't just the temperature that was cold. Also the room and the service. The menu was minimal. But the food was ok. Too bad, in this place you have to do more. Very disappointing!
Excellent hotel couldn’t fault it, emailed the hotel the day before as we had an early flight and arrived at 10 they had a room ready for us, which we didn’t expect we wanted to just freshen up. Rooms are lovely there a nice coffee machine, shampoo condition shower gel hand soap and body lotion in bathroom as well as toothbrush and vanity kits in bathroom, beds were comfy, nice touch was when you open the wardrobe it lights up. Breakfast was excellent with everything you need from fruit to doughnuts yoghurts, cake and a hot selection. The hotel smells amazing they have a diffuser on each landing. The hotel is perfect location if you turn left at the marine you get to The beach and palace turn right and it’s into town. Would definitely return
ผผู้เข้าพักUn hospedaje excelente muy limpio e higiénico. Relación calidad y precio inmejorable. Amplio y confortable. Muy interesante para familias con hijos y cerca de los medios de transporte, tren y autobús.
Nosotros solo utilizamos el estudio para dormir pero si lo alquilan para cocinar,deberían instalar un extractor. Las paredes no tienen insonorización y una madrugada una pareja nos despertó a las 4:00 de la madrugada intimando y parecía que estaban en nuestra cama,muy desagradable la situación por la falta insonorización. Gracias a dios que no había mucha gente en el mes de Noviembre ya que si hubiera estado lleno,no hubiera podido dormir por los ruidos. Agradecer a la chica de limpieza por guardar mi anillo que se me cayó en la habitación,muchas gracias!!!!! Mi puntuación sería de 7 sobre 10.
Nos quedamos solo una noche, pero el trato fue estupendo. Edu, el recepcionista fue super simpático y agradable. Cerca de los apartamentos hay un centro comercial y varios supermercados cerca, literalmente a 3 min en coche hay un mercadona y un carrefour. La limpieza del apartamento estaba perfecta y nos dejaron toallas de más. El apartamento disponía de todo lo necesario en cuanto a menaje y demás, incluidos productos de limpieza, como para fregar los platos. La única pega que le pondría, si es que tuviera que ponerle alguna, sería la almohada, que sí que es cierto que para mi era muy finita, pero es algo muy personal y particular. Si volvemos por Santander (que espero que sí), nos volveremos a alojar aquí sin duda.