Afflon Hotels Loft City

Konumu guzel bir hotel yanliz hotel odasi yerler ve jacuzzi temiz degildi malesef

We were booked into Afflon Loft City Hotel, Antalya, Turkey stating that it is a 4 star hotel but it turned out to be the most run down hotel ever. Dirty lobby, dirty floors, chipped washbasin in bathroom and rooms that had not been vacuumed in ages. Had to even ask for comforters.... basic toiletries like dental and shaving kits and bathroom slippers were not provided. The free breakfast spread was very limited.

Personal was kind and can speak english very well. It is good hotel for short stays in the city center.

The hotel is good, but minus wi fi, very bad speed. You could say it's non-existent.

The water didn’t work Air con leaked Had to move hotel and ******* won’t refund my money , Worst hotel in 35 years of travels Horrible horrible hotel

Situated just outside the centre part of Antalya around 10 minutes walk straight down the road… good room clean and in a decent area. with a shop just cross the street. Staff are nice and speak alright English. Good value for money hotel and the breakfast is nice and simple. I would go back for sure

Trendy and cool rooms yet the view was awful honestly with a super tiny window. location is good and near the downtown. Cleanliness was good. we did not have the time to try breakfast. Average I would say.

DO NOT STAY AT THIS HOTEL!!!! Moment we got there, the reception had the feel of a 1 star. After checking in, our room was on the fifth floor and the lifts/elevators wasn't working. (great start) The room itself was aesthetically pleasing but that is when the compliments end. Me and my wife had a cup of tea and coffee inside our room when first arriving and in our 5 day stay the cups were never picked up by cleaning staff to clean until I had to tell the cleaner. Our bathroom/shower floor was not cleaned for 5 days until I reported it to reception after 4 days. The WiFi in the room was running at 2 mbps which is less than standard 4g network. Leading to our family of four not being able to connect our whole stay. We had breakfast the first morning we woke up there and it was so poor we didn't have breakfast again for the next four days. All the staff not one could speak English so trying to fix problems was impossible. On the forth day we had had enough so wanted to leave and not use our last resevered night, to which I demanded a refund for. I was passed onto multiple people (fobbed of) with the excuse of "no English, don't understand" after two hours and persistence I was eventually put on the a mobile phone call to a "manager" to which I was told I was lying about the accusations of problems. Then another hour later was told I couldn't get a refund due to the day being a Sunday and banks don't work on Sunday. (it was July 2023, not July 1983) To which the manager said she would give me a refund on the Monday the day after. We and my wife didn't trust her, so had no other chose but to stay that last night. The following day when checking out, I was given NO apologies what so ever. Please do not stay at this hotel. The worst hotel I have ever stay at in 40 years.

Very easy access to hotel by car. Old city very close by to explore.