Hotel Not Hotel Amsterdam

Love this beautiful place. The staff is very professional and accommodating to our needs! They also have a nice restaurant in the vicinity!

Nice and interesting interior with the hidden rooms and the caravan room. Disappointed by breakfast service however. Had to wait 45 minutes for a breakfast that did not needed cooking. While other guests who came later were served earlier.

Very unique car room, the room is a little stuffy, but overall it is good, very unique accommodation experience

Very good stay in here. The only thing was the lack of coordination at the time of checking out. I was being charged for something I did not consume.

I wish there would be an option of -ve rating. Not good value for money and very bad customer service, in addition misleading advertisement. Apparently receptionist had no training how to talk and resolve customer query, very very unprofessional My room was just kind of a box, wall to wall a double bed and there was no other space. No desk , not bathroom, no cupboard, no drinking water, literally nothing but just a bed. I was flabbergasted. On the top receptionist was one of his kind, he told me this is not a hotel but kind of a hostle therefore we call it hotel not hotel !!! This is pathetic explanation of not providing basic service. Room was not cleaned. No iron , no iron board. Literally nothing but just a bed in room. When I let him know that in morning I need to attend a meeting and there require an iron and iron board he said I can't not find any iron therefore I can't do anything. I replied it doesn't solve my problem. I was accused of shouting while trying to convince him that he has to atleast pretend he is trying helping me? But very cold approach taken by staff. There was another couple at the reception he was also arguing with them and the lady was very very unsatisfied and annoyed too. I had to use sharing toilet. Shared toilet and bathroom was having open socket and cable are coming out from wall. Very big health and safety hazards. No shower soap all of them was empty, toilet were stinking . Very bad maintenance.

We had a great stay at this hotel, it’s quirky and fun! It was clean and and had everything we needed. Close to the hot spots and places we wanted to visit. Trams just outside. The food was delicious! Staff were friendly and helpful! I’d definitely recommend and make a return visit!

Fantasic staff and great location/hotel for the price - the room is very basic though, would have loved at least a small table or some shelves though.

The location is convenient enough, a block or so away from a tram stop with direct connection to Centraal Statioon and walking distance to a street with tons of shops. Be warned though - this place has the tiniest hotel rooms you will ever see (basically a mattress surrounded by walls) and shared bathrooms. It caters to a young crowd who sometimes returns from the bars late into the night screaming and laughing and waking everybody up - to very sub-par enforcement by hotel staff. Other than that, the staff is friendly enough.

Its something completely different than usual hotels but if you are an open person and like too try new things, this is very good for you :)