Hotel Pontsteiger

Hotel was in really good location. Even if we couldn’t get double bed as we wanted the price/performance ratio was really high. I would stay again there

Helpful and friendly staff, nice views of the river. No direct ferry to central station but there’s direct bus and the ferry to ndsm doesn’t take long. Overall a great hotel:)

Fijn en schoon hotel. Erg goede service met vriendelijk personeel. Perfect verblijf zeker voor herhaling vatbaar.

I stayed here with a couple of friends to go to the Keukenhof Tulip Festival. It is a little bit out of the centre but the transport system of trains trams and buses works so efficiently, it was a little oasis of calm at the end of a busy day sightseeing. I would certainly stay here again, as rooms are well laid out with a power shower and comfortable bed. Staff were friendly and helpful and the lounge area looks over the water where you can get a drink from the honesty bar. A very nice stay and I would highly recommend

First trip to Amsterdam and would love to return - and to this hotel Great location not in the centre but easy to get right in the centre by the free ferries Quiet so able to get a good night’s sleep

Some pros and cons of our 3-night stay at the Hotel Pontsteiger. First the positives: Great location for access to Amsterdam without staying in heart of city (and lower priced). We took the train from airport and purchased a multi-day bus pass to get around town. The hotel has a very convenient and close-by bus stop just 10 minutes from Central Station and a free ferry stop right next door. This appears to be a newer property so rooms/baths were modern and clean. Daily room service was performed and they did a nice job. Some negatives: We booked the room on Hotwire (blind) without a choice of room type. Upon arrival we were given an "interior" room with the only window overlooking an interior hall- something I had not experienced before. It wasn't a big deal since we were only there at night but a bit funky nonetheless. The room was tight- a large concrete support column next to the bed and barely enough room to move around the foot of bed to access bathroom- plus a permanent shelf unit that protruded into the passage and presented a risk. The biggest issue however was the sewer gas smell emanating from the bathroom. We were able to somewhat mitigate by keeping the toilet lid down and closing the sliding door between bathroom and bedroom closed at night but it was still very prevalent and put a damper on what was otherwise a positive experience.

the great photo of the building is misleading. There are apartments upstairs, only downstairs there are rooms without windows with a bulky column in the room. The room price is absolutely not justified and overpriced!! The ladies at reception are very unfriendly, incompetent and do not respond at all to the wishes and needs of the guests. Only the location of the hotel is good and close to the train station and the city. this hotel ruined our days in Amsterdam! We will never go to this hotel again and definitely do not recommend it!

Lovely staff at the reception, very helpful 😊👍. There was no problem storing our bag before checking in, which was great as we could explore city centre without carrying a big rucksack. Lovely room overlooking the water. Only 10 minutes walk from the hotel to the tram stop.

I am so impressed with this hotel! I have to be honest I was sceptical when I booked off peak. Pro's that impressed me and even the little things; Actual tissue boxes - refilled daily. Branded bath mat & luxury towels Clean (VERY CLEAN) hotel room Bins emptied daily Room serviced & cleaned daily (bed linen wasn't changed though) Branded hotel bikes and what looked to be a branded boat (I could be wrong) The building itself was well looked after. The hotel reception tidy, clean and well maintained. Bar area was nice, just a shame this didn't offer even a continental breakfast/ snack station option for purchase by guests. Nespresso Coffee machine in room Marshall radio Ample wardrobe space (enough for 2 large coats & 2 hung items) Stylish décor. The pieces of furniture was tastefully picked. Con's that didn't ruin the stay but would've made it better; The windows to our room that overlooked the 'lake' view were so dirty you couldn't make out what the writing on the boats said, that were quite literally passing our window. I really liked seeing the boats so close - but some people might not (bare this in mind when booking this room category, they pass every 10 minutes) - If I were to stay again (we are hoping to) we would only pay the extra if we were guaranteed the clean window view. It appears to have bothered your other guests also. Our neighbours were loud. Which was confusing as no one appeared to be in the room next to us - but looked as though someone was sitting just outside of the fire exit by the water, right by our window on some sort of ledge. This was only the first night but didn't bother us too much as they did end up leaving around 4am. Staff were efficient, well presented. The gentleman that checked us in was great! Got us through our check in quickly - told us enough about the room and what we needed in the area without overwhelming us, having checked in late to room 31. No drawer space. It was a little cramped for all our stuff. We used the shelves to fold and store our clothes. We were able to leave luggage safely when we checked out. This is a must when booking a hotel. The bus 48 stopped right outside the end of the road and picked up from the end of the road. Taking you straight to the centre in about 3-5 minutes. We purchased a 48 hour travel ticket costing 15 euros each. Well worth it, to save the travel. Overall - great stay. Clean, efficient and comfy beds. Despite booking a double we had a twin which wasn't a big deal but as a couple, will make sure to be sure of this the next time we book. Loved the interior! Bath tub will be the next room I will be after!