Principe Alogna Hotel & Spa

TUI on their write up are not telling the whole truth. They fly into the airport which is nearly two hours away. They should fly into Palmero. The hotel is beautiful but set in the mountains with no local transport. To walk to the nearest village is dangerous and takes around 45 minutes downhill and coming back is all up hill. They do not mention where the hotel is located, so unless you have your own transport it’s expensive for taxi etc. Definitely not suitable for wheelchair users or people with mobility issues. We couldn’t use the pool because everyday it was being cleaned, for most of the day. We weren’t allowed to use the Spa facilities unless we paid extra. The hotel was beautiful and the staff lovely. We wrote a complaint to TUI and they weren’t interested in the slightest. I notice they still haven’t made travellers aware of the unsuitability for people with mobility issues. The shops and restaurants aren’t close by, spa facilities are extra and I would like to see this swim up bar, because we never saw it!

This hotel is a true gem. The location is perfect, quiet and has an ocean view nestled among orange and lemon trees. The rooms are incredibly spacious, with large bathrooms. There was a pull out couch for our son, and a comfortable bed for my husband and I. Parking was ample (and free), with an overflow lot just down the road. Breakfast was included in the hotel price and the first day, the table was set for our family with juice, pastries/ croissants, yogurts, meats and cheeses. Eggs were available upon request, cooked to order. The hotel staff was friendly and super accommodating. They were very kind to us, and to our son. We utilized the spa area (extra cost- but worth it). There are 2 saunas, a large hot tub and a perfect indoor pool. During the summer there is an outdoor pool (which was closed while we were there since we stayed in the winter). They even brought champagne to us while swimming one evening! We ate at the restaurant one night of our stay, and the food was good- but limited option and small portions for the price (does not open until 7:30pm - and make a reservation). The nearby town offers so many restaurant options that it was not a deal breaker for us. We would stay at this hotel again in a heartbeat, and we appreciated it's quiet beauty. We were able to take day trips from there to Agrigento, and Cefalu very easily. Lovely trip!

We would actually rate this hotel as 4.5 stars but that is not an option available on TA. This spa hotel is a half hour walk out of the nearest town, St. Nicola l'Arena, in very peaceful countryside, amongst olive groves, lemon & like trees. Most guests came by car which was very sensible given the remoteness. We arrived by train and had to cadge a lift as there was no taxi or shuttle or public transport directly to the hotel. We walked down to St. Nicola l'Arena several days to get the train which was fine but a car would have been much more handy. The hotel is modern, spotlessly clean, well organised and well equipped with an outdoor pool (unheated) included and you can pay extra for an indoor pool (heated), spa pool, sauna, steam room and massage treatments. The staff were very helpful and gave us recommendations for visits, timetables, etc. The breakfast buffet was excellent with a good choice of quality options including local cheese and fruit. The only problems we encountered were noise from the kids in the room next door - but the hotel moved us to a quieter room and there was a noisy birthday party one night which went on quite late. There is a train station and bus in St. Nicola l'Arena, but no ticket office so buy your train ticket in advance or online. St. Nicola l'Arena also had a small supermarket and a small choice of cafes and restaurants.

My first solo trip was made up because of the staff, they were excellent and went out of their way the whole week to help me out when needed. They provided lifts everyday to ensure I got where I needed safely and made me feel so comfortable being a 22 year old on my own. As the hotel was out of the way of anything I would suggest car hire if you can. They contacted people for me to organise day trips ect and were overall very kind and friendly people. The breakfast was lovely and had a wide variety of hot and cold foods. The evening meals were lovely and very presentable, if the steak is on the menu, you will not regret ordering it, the best steak I have had. The pool facilities were great, quiet and stunning views of the mountains. I would make note that the spa facilities and indoor pool are of extra charge if you wish to use them. The whole hotel was very very clean and my room was cleaned everyday for 7 days. If you are looking for somewhere to unwind and relax I would definitely recommend this hotel for you. Thank you all the staff of this hotel for making my trip to Sicily the best it could have been and for all your help throughout my stay.

This hotel is just wonderful in every way. We booked this via Tui and were surprised to be put so far away from the airport as we flew into Catania. But our experience at the hotel totally made up for our confusion over flights and transfers (caused completely by Tui not the hotel). From the moment we arrived we were spoilt totally - fantastic room. breakfast, staff, pool area, spa - all just wonderful. The hotel is fairly new and absolutely spotless - cleaning is of a very high standard. Thank yous must go to Silvio, Raquel, Vernonica and Carlo. You made our holiday. A tip for travellers - If you stay here you will need a car.

Absolute gorgeous hotel. Accommodation is first class. Rooms are spacious and a very comfortable bed. Staff are lovely, especially Sofia and Silvio who are very helpful, nothing is too much trouble. Definitely would recommend this hotel

Abbiamo prenotato in questo bellissimo hotel in un angolo di pace e serenità assurda per la nostra vacanza di quattro giorni nel palermitano; dire che ci siamo trovati benissimo è proprio riduttivo. L'intero staff ha soddisfatto ogni nostra richiesta ed esigenza. La spa all'interno è piccolina ma molto accogliente e se si vuole si può usufruire anche di massaggi. Una delle sere abbiamo deciso di optare per la cena al ristorante e penso sia stata la scelta migliore mai presa; il servizio davvero di qualità, sia il maître che la cameriera ci hanno coccolati dall'antipasto al dolce. È stato un dispiacere enorme dover fare il check-out. Speriamo davvero di poterci tornare e magari poter usufruire della piscina esterna. PS: un ringraziamento va al sig. Massimo che ci ha consigliato dove prendere un ottima cassata al forno nel paese di Altavilla Milicia

Ottima esperienza la nostra con permanenza solo per una notte. La posizione non è delle migliori, anzi, difficoltoso a trovarlo, dove anche il navigatore non aiuta facendoti arrivare da percorso meno comodo. Stanze e letti ok, colazione varia e personale gentilissimo. Prezzi nella norma per il servizio offerto.

Incuriosita dalla bella fattura del loro sito web, e dalla proposta allettante della piattaforma The Fork, ho scelto di poter conoscere personalmente la loro, paventata realtà. Nulla di più deludente. Location sala ristorante, piatta, semplice, fredda, priva di qualsiasi nota colorata in pandant con la hall e il loro dehore. La presentazione aulica di ristorazione pseudo gourmet cozza con la reale fattura e presentazione di piatti normali, della cultura siciliana, elaborati in modo soddisfacente. Menù giornaliero lineare, con 3 antipasti, 3 primi, 3 secondi, come da routine alberghiero, ma che si dissocia totalmente da ciò che il sito web propina Totale assenza di dessert, nota negativa, dato che in una struttura alberghiera con cucina, si offre la colazione con varie leccornie. La spigola scelta, presentata con mise en place anni 80, sfilettata ou tablou dal maitre, con semplicissime patate duchesse al costo di 18 euro... Caffè offerto, presantato in piattino "seccato", che non sarebbe dovuto arrivare al tavolo, assolutamente. Carta vini semplice 4 bollicine, 4 bianchi, 4 rossi, sempre nell'anonimato della scelta vinicola doc e docg. Servizio presente, stile anni 80,ma per fortuna, il mondo va avanti e siamo arrivati al 2022. Rapporto qualità prezzo incongruente, prezzi alquanto gonfiati, ma per fortuna l ottima scontistica The Fork, ha ribassato e calmierato un default imprenditoriale pessimo