We booked the room with the pool. Hands down, it was the best decision. We will go out sightseeing, come back tired, and, after a long drive, to our hotel and jump in the pool in the backyard of our room, a different experience. I paid an arm and a leg for the plunge pool in the room during our honeymoon in Tahiti, but here, it was very reasonable and within many people's budgets. The rooms were far from the lobby/breakfast area. You could request a golf cart, but it took time, so we usually walked. 1. Breakfast was very nice and tasty. 2. The staff was very polite and helpful. 3. Restaurants were okay, but there were many nice restaurants of all budgets within a 10-15-minute drive, so we usually ate lunch/dinner outside the hotel. 4. The bar and the breakfast area had a beautiful view, and eating and sitting with that view was phenomenal. 5. Room was very spacious with a beautiful view. Resort itself was very beautiful, and the location was ideal 6. Valet and Self Parking available. 7. We checked out at 5 AM, and the checkout person made a mistake but was very helpful. He didn't have access to refund the extra charge, so he called his supervisor's cell early in the morning to ensure the extra charges were refunded immediately. It was his mistake, but he ensured I didn't have to wait for my refund. This took some time, and the golf cart driver noticed all this, so he brought my self-parked car, heated up, loaded our luggage, and buckled up the kids in the car to make sure they were warm and asleep in the car and not waiting for me in the cold out in half asleep state. Very thoughtful!!! There were no cons at this resort, and I will always stay at this or its sister properties when we return to Crete.
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