Hôtel Château des Jacobins

better then photo! will book here again next time!

A 200 year old Chateau in the center of the charming village of Agen. Talk about character! Host couldn't have been nicer. Spotless. Wonderful continental breakfast with fresh pastries cheese and the local specialty prunes. Reasonably priced. Wish we could have stayed longer! Bravo!

Lovely period chateau in the attractive provincial town of Agen. Excellent continental style breakfast. Helpful friendly host. Plenty of restaurants within an easy walk.

Perfect location. Very friendly welcome. Room very spacious with a fridge.

This hotel was quite a surprise. Owned by the same family for several generations, it is full of antiques, pictures, everything which a family may have collected over the years so it feels like you are staying a private home. The bedroom and bathroom were old fashioned but immaculately clean, good bedding, comfortable bed. The owner gives a very warm and personal welcome, he is proud of this gem of a place. It's not luxury but a great experience. We had breakfast in the stately dining room under the gaze of Stefan's great-grandmother the Comtesse.

The building has loads of character both on the outside and inside with all the furniture. The staff were always available and the breakfasts were very filling. Two issues only, firstly the room had only a large armoire for storage so no drawers or shelves for items not on hangers. Secondly after many attempts I failed to ever access the wifi in the room or downstairs. There is a warning in the literature that the wifi was not good later in the day but in my case it was never there.

palatial accommodation and gracious host. in the heart of the very charming and untouristy old town.

This is a well-located quirky B&B hotel in the centre of Agen just next to the historic Jacobins church and very close to the Michelin-starred Mariottat restaurant. The hotel oozes charm and character, and with splendid old French wardrobes and other antiques. It is "family-run" by a very friendly host who clearly tries his best to please. The very large twin-bedded room with a faded grandeur was comfortable and the beds gave a good night's sleep. However the hotel does have a "Faulty Towers" touch. Our arrival was eventful: we were asked how we were going to pay and then told that the price for the room would be 160€ by credit card, including breakfast at 10€ per person, even though the website said 130€ plus 10€ pp breakfast, but he said it would be 150€ if we paid cash. He does not accept French cheques. One is left with the question as to whether this hotel is worth that money. Best call to confirm the price before you book. Also check when the owner will be out since often he is the only one there. We had just got our suitcases to the room and went down to get more from the car to find ourselves locked out of the car-parking area! The host had gone away to collect some goods and we had a 45 minute wait till he came back, for which he apologised profusely. The room had a very stale smell of tobacco, as it were “in the walls”. Getting the room to work properly was not too difficult but you might need to handle some poor lighting in the bathroom and a hair-dryer which is fixed to the wall, dries through a tube, and is very cumbersome to use. The shower over the bath worked reasonably, after a wait for hot water to arrive and after fiddling with the controls. However the bath was potentially slippery and there was no mat, making it a safety hazard. Breakfast was outside on a slightly chilly early September morning, with no option to sit inside, and was at the front of the hotel facing the carpark, where workmen were arriving to do some work and a drill was sounding in the background. The coffee was lukewarm, and we had to ask for a replacement. We were able to leave the car in the carpark until lunchtime so that we could do some shopping, which was kind. The host clearly tries his best, and owns that he is working to bring the hotel up to date, but one is left with the thought that, while it is a hotel of character, he falls down on the detail and still has some way to go.

Nous nous sommes arrêtés au Château sur les conseils d'amis. Quel beau moment ! L'hôtel particulier est magnifique. La décoration ne laisse pas indifférent, elle est pensée avec beaucoup de goût façon cabinet de curiosité. Partout où votre regard se pose, vous découvrez des détails qui font la différence. Stéphane vous reçoit comme si vous étiez des amis. Il a une grande proximité avec ses clients ce qui confère un esprit maison d'hôtes à ce bel hôtel. Stéphane est un personnage attachant, qui vous fait entrer dans son univers. Il aime les gens. Bref, si vous souhaitez vivre une jolie expérience, vous êtes à la bonne adresse. Nathalie & Didier