Y-a-n-a1234567789007
29 มิถุนายน 2024
The hotel is nice but it falls short of the five-star experience we anticipated, especially considering the price we paid. The rooms are spacious and well-maintained, however, the bathrooms are notably outdated and in need of modernization. One major issue was the sunbed reservation policy. Despite it being strictly forbidden to reserve sunbeds, every morning by 8 o'clock, most sunbeds were already taken by older guests. When we addressed this with the receptionist, we were told, "We know, but there is nothing we can do. If you want, go and complain about it in the bar if they can do something for you. Or get up earlier and do the same if you want to have a sunbed." This response was disappointing and unhelpful. Another significant inconvenience was the luggage storage situation. There is no designated room for luggage within the hotel, and it is forbidden to keep your luggage inside. As a result, all suitcases must be placed outside the hotel in hot weather, unattended. Alternatively, guests can stay with their luggage outside, risking sunstroke while waiting for their transfer, which can take hours as the check out is at 11 AM. Additionally, during breakfast on two occasions, we didn't receive any coffee service because the staff members were just passing by us as if we were not there. In summary, this is a great place for a retirement home, but not for young couples, seacking relaxing vacation.
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