Red Roof Inn Abingdon

This was an older motor lodge version, nothing indoors. It was located besides the highway tucked near two other bigger hotels. The room was nice for the most part, but the shower curtain was too short, and when stretched out, it would fall over the edge of the tub rim and create a opening that shower water could escape. Outside, was dirty and glum, with bldg in back of property beside a open lot from an old business. The best part, there was a Cracker Barrel restaurant next property over.

Very nice place to stay. Safe and quiet. Floors could use a good cleaning. Otherwise it's a good deal.

Friendly check in. Room was reasonably clean and ok. Bathroom could have been cleaner and was pretty tired looking but it worked for what we needed a place to call it a night for a few hours before getting back on the road

We had a long drive was getting tired, and this was the great value for the money

Only downfall was the water in the sink didn't get very hot besides that everything was good. Very clean, hot water in the shower.

I reserved a Superior King Room there was no indication that these rooms do not accommodate pets. When I got there I was given a smaller room. This would have been fine if I had been refunded the difference. The individual at the front desk told me I did not book a Superior room. When I showed him my confirmation he then said that they did not have those rooms for pets. When I asked for a refund of the difference in the room I booked and the room we received he said there was no price difference. When I showed him the price difference posted both on ******* and on Red Roof's website he told me I had to talk to the third party (*******). I contacted *******. They contacted the hotel. I was then told the establishment didn't accept pets. I pointed out that they do and that it is posted in their lobby and on both websites, the representative told me the hotel said there was no price difference. I pointed out again the difference and the representative told me that they would not refund the difference in the two rooms because the hotel said I was "getting a good deal." Besides the fact that I was downgraded with no refund, there were bugs all over the ceiling in our room, the comforter was not clean, the a/c did not work well, and an individual two doors down would open his door each time we walked by, watch us and make weird noises.

It took an excessive amount of time at check-in, but not becaues of the girl at the desk. There were computer problems. The girl was wonderful and cheerful. The tub drain was all but clogged, which meant that I was in standing water at the end of my shower. I was able to have my dogs with me, which is sometimes hard to find an accomiidating motel, or they charge excessively.

For a Red Roof Inn I was surprised there was no hair dryer. Also there was no soap/shampoo . It was clean and quiet.

Front desk person very friendly and helpful. Beds were clean and comfortable. However the floor was very dirty and I killed 2 roaches in my room.