ผผู้เข้าพักWe just came back from our 4 nights stay. The Inn looked clean and offered a good breakfast, although in a different building. That is pretty much it.
Our stay was not the most pleasant though. We booked a room for 3 people (we were traveling with our teenage kid) and at the time of booking I specified that I needed a room large enough for three people and an additional bed for our son. I called the Inn twice in the week prior to our arrival to make sure we had the room we needed and to let them know that we were arriving late in the evening. We arrived on Thursday night at 9 pm to find out that the room we were given was incredibly small and there was no place for an additional bed. The receptionist, a foreign student, called the manager who told her to add a cot to the already small room. We asked for another room and we were offered a room on the third story that was identical to the one we were given but with an awful smell and we declined it. The receptionist told us to either take the room we were assigned or leave. Little caveat, we had already prepaid a non refundable rate and at this time of the year there are no rooms available on Old Orchard Beach without a reservation. The receptionist did not seem to understand the conundrum of the prepaid non refundable stay and did not want to call the manager a second time to try to help us out. We did not want to lose the money we had already disbursed for our vacation so we had no choice but to take the room we were given, move the furniture around to fit a cot bed between our bed and a bureau (which then we could not use because his bed was right against the drawers). Every night we had to move all the luggage against the door to have enough space for the three of us to get to the tiniest bathroom you can think of (a closet repurposed as a bathroom). I do not understand why they accepted the reservation and ended up messing up with our vacation. They could have rejected the reservation saying that they did not have a room for us and I would have booked a room somewhere else. This small room could have worked for a couple but did not work for a family. The room service is offered every other day which meant leaving wet towels from 3 people's showers on the bathroom for an entire day. On one day, I asked for a garbage bag and put the wet towels outside the floor for someone to pick up. Same for the garbage. They sat there in the hallway until the next day. How do they expect people to shower every day, without a change of towels, especially after spending a day at the beach? There are a lot of things that could have been done better. We have been at OOB several times and other motels offer a much better service. I think there is a lot of potential but they need better management.
Will not stay there again.
ผผู้เข้าพักI recently had the opportunity to stay at the Motel during my getaway, and I must say, it was a delightful experience from start to finish.
Service:
The service was exceptional. From the moment I checked in, the staff greeted me with warm smiles and made me feel right at home. They were incredibly helpful throughout my stay,
Facilities:
The motel's facilities were top-notch and exceeded my expectations. The room was clean, well-maintained, and equipped with all the amenities I needed. The bed was comfortable, ensuring a good night's sleep after a long day of exploration. The room also featured a mini-fridge, which came in handy for drinks. Additionally, the motel grounds were well-kept and provided a relaxing environment to unwind.
Breakfast:
The complimentary breakfast was simply fantastic.
MMissThe older gentleman working at night is quite rude with his demeanour and gestures saying “good lord” in absolute disgust to us upon arrival. We weren’t the only ones offended by him while talking to other guests. I will definitely return as we loved the daytime staff and atmosphere other then his unfriendly welcome. Customer service is definitely not his high point. We all have bad days so I’ll give this place another chance since everyone and everything was perfect other than that.
ผผู้เข้าพักIvey's reception desk staff was friendly and knowledgeable. The connected bistro was also great. Since I was traveling by bicycle, it was nice to have a restaurant so handy. The wait staff was personable and efficient and the food (Thai chili chicken wings and farmer's fries) was delicious. The room was comfortable and well stocked. While the hotel is dated, it did the job and I was very happy with my visit. I would definitely stay her again.
ผผู้ใช้ไม่ระบุชื่อThis is a very nice and clean space to stay outside of Bangor. It's on the way to Bar Harbor and northern points like New Brunswick. It has decent views and old fashioned Maine rooms. Its short on local amenities- its on the road between bar harbor and ellsworth and there is little nearby except the golf course across the street. There is a small outdoor swimming pool
ผผู้เข้าพักAmazing place! Feels like home.
Place has a great atmosphere, room was very clean.
Welcoming staff who go out of their way to help and give all the necessary tips (Jill you are the best). Breakfast was delicious. Coffee and homemade cookies are served at all time.
ผผู้เข้าพักA very comfortable hotel with spacious airy rooms. The adjoining restaurant is excellent. The staff are helpful and friendly, and there is even a grand piano in the lobby for guests to play. It is however quite out of tune!
ผผู้เข้าพักThe hotel is located on the highway on the border of Ogunquit and Wells. Clean comfortable rooms and easy access to nearby beaches and coastal and town attractions. Happy and pleased to stay here.
ผผู้เข้าพักThe outside may look dingy, but don’t let that fool you! The rooms are beautiful and overlook the cove with floor-to-ceiling windows and balconies for each room. Wonderful experience!