Booked and paid for a 8 bed female dorm but this was changed to a 14 bed female dorm without them even asking. On two occasions males were also booked into the room and one guy refused to leave and spent the night in the dorm. There are codes to enter the buildings and the rooms but these are emailed in advance and the desk is not always manned so it’s hard to get in touch with anyone if there is an issue. The hostel only has aircon in a few rooms so other rooms are incredibly hot. There is no laundry facility. The beds sheets and towels are not changed between every guest. I watched as the cleaning lady just remade a bed and when I told her it had been slept in she just shrugged. There seems to be a lack of co-ordinating which beds had been booked and used. The kitchens are very small. There is a small bar to eat your food at but can only fit 3/4 people at a time. The bathrooms run out of toilet paper frequently and there is no way to dry your hands. The showers are not always hot. While is not a ‘party’ hostel it is noisy. You can hear through the walls and there is busy road outside where you can hear traffic and trams. The hostel entrance is also hard to locate. It is back from the main road behind a barrier. It would benefit from a sign facing the road. Positive would be the location.