The hotel front stuff was very good and really helpful, by ensuring we settled comfortably. The environment was really nice and the weather was great. We got some very nice sunlight from our window. They communicated on time and gave us ample to prepare before checking out.
They were up to their task. They were very friendly and curtious to us. Their Amenities need tobe improved .
It was life time experience with their Manager.
Went down to the counter to extend my stay for one more day, was told that it is ok as long as I pay before 1300. when I went to pay at 1300, I was told that the hotel is full and I have to check out.When I check back at Trip.com I saw that there are other rooms avaliable but I was not even given that option. It would have been ok if I was told that it was full and I cannot extend. I am now stuck at the lobby and will have to look for another hotel.
Empfehlenswert - Mir hat es gut gefallen.
Aber Achtung:
Bei Buchung „Gemütliches Studio Apartement“ erhält man die unterste Zimmerkategorie (Nr. 20) in Nähe der lauten Wirtschaftsräume, in denen Betrieb bis in die späte Nacht herrscht.
Besser sind die „Standard Suite“, die vor Ort 50$ kostet und großzügigen Platz anbietet.
Wichtig: Reisestecker mitnehmen.
SSafari Pro NoahThe hotel front stuff was very good and really helpful, by ensuring we settled comfortably. The environment was really nice and the weather was great. We got some very nice sunlight from our window. They communicated on time and gave us ample to prepare before checking out.
FFilipp ViFriendly personnel, good location close to the city center, pretty nice restaurant. Pretty poor breakfasts with nearly the same options every day. There is electric kettle in room but cord is too short and I had to use cup as stand while boiling water. Bathroom is average and saw better times, hot water 24/7. Premium rooms have AC but no fridge. No coffee table only narrow console along the wall you can use to store something. Wardrobe is just big box with one shelf and several thin clothes hangers. Stable wife connection. Pretty good price to quality ratio comparing with nearby places.
ผผู้เข้าพักWent down to the counter to extend my stay for one more day, was told that it is ok as long as I pay before 1300. when I went to pay at 1300, I was told that the hotel is full and I have to check out.When I check back at Trip.com I saw that there are other rooms avaliable but I was not even given that option. It would have been ok if I was told that it was full and I cannot extend. I am now stuck at the lobby and will have to look for another hotel.
ผผู้เข้าพัก⭐️⭐️⭐️⭐️⭐️ 5/5
Mestil Hotel & Residences – Kampala
I had an exceptional stay at Mestil! The place is super clean, beautifully maintained, and offers a real sense of luxury and comfort. The staff are incredibly friendly, professional, and always willing to help — they truly make you feel at home. I was also very impressed by the top-notch security throughout the property, which gave me complete peace of mind during my stay.
Highly recommend Mestil to anyone visiting Kampala — it’s one of the best hospitality experiences in the city!
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ผผู้เข้าพักThe hotel is clean and especially the spacious bathrooms are a plus. TV is in the room. The only thing is the location, it’s right next to the main road and above a betting bar and a local market right outside. Wouldn’t recommend for female single traveller. But there are securities who helped us carry the bags and also at night going to the airport they helped us carry bags and „escorted“ us. For 15USD an airport taxi can be booked. The travel distance to the airport is 20-30 minutes
ผผู้เข้าพักBooked this hotel for its the conference venue I was attending. Clean spacious room, attentive staffs and usual hotel amenities provided.
Certain items eg Iron, ironing board and slippers were available by request.
Hotel also provided airport transfer and taxi to go around Kampala city at reasonable price.
Airport taxi usd90 to&fro.
Food was wonderful and Ugandan dishes were available. I tried Matooke and liked it.
ผผู้เข้าพักSmart and efficient service. Lovely breakfast.
Usual utility problems for Uganda, i.e., elevator broken down, room key didn't work and unreliable internet.
Maybe the manager should invest in a country where these problems don't impact businesses.