Always good service always good stuff always good welcome… perfect rooftop restaurant… very good service kind welcome and perfect cocktails and foods…
Air conditioning wasn’t working well unfortunately wasn’t acceptable from 5 stars luxury hotels … maintenance should work more hard !!! And managers!!!
Very convenient location in the city center nearby the seaside and the scenic spots. The hotel room is spacious, clean, and comfortable. The staff was attentive and responsive. Very satisfied in general. A good hotel in Izmir, Türkiye to recommend.
ผผู้เข้าพักI had the most comfortable stay during my trip to Turkey at this hotel. It is conveniently located within a commercial complex, right next to a modern, large shopping mall. The mall’s basement houses a food court with a variety of delicious options. The hotel is just a few minutes’ walk from metro and tram stations, providing direct access to the city center. The rooms are clean, cozy, and equipped with all the necessary amenities. To top it all off, the hotel's breakfast was absolutely delightful. Highly recommended for both convenience and comfort!
ผผู้เข้าพักThe room was large but had a tiny little window facing out onto a courtyard filled with pipes and ac vents. Dim lighting coupled with muted brown wall colour made it feel like a coffin. Called customer experience number on phone and was hung up on .....most likely a language barrier. The water in the bathroom was lukewarm. Front desk service was very helpful especially when helping one of us who needed medication. It was difficult organizing food when we arrived late at night( phone in room was having issues dialing and electronic ordering system was unable to handle room numbers starting with an M) however when it arrived it was tasty.