Experiencia decepcionante para un hotel de esta categoría
Comentario:
Nuestra experiencia no fue la esperada. El desayuno picnic fue muy escaso: solo incluía un zumo, una magdalena y pan sin nada. Además, nos llamaron a las 2:30 de la madrugada para preguntar de qué queríamos el zumo del picnic, algo totalmente inaceptable.
La limpieza de habitaciones se realizaba sobre las 17:00 h, cuando lo habitual es que se haga por la mañana mientras los huéspedes están fuera. Esto resultó bastante incómodo.
La media pensión tampoco fue clara: ofrecían menús distintos según fuera comida o cena, y el personal no sabía qué platos estaban incluidos. En una ocasión nos cobraron el postre de la cena, cuando el día anterior en la comida no se había hecho, sin haberlo comunicado previamente. La ultima noche decidimos no cenar por la incomodidad de lo sucedido.
Tampoco aplicaron el 20% de descuento del room service que corresponde a los huéspedes alojados.
Por último, un camarero se quedó con el cambio al pagar en efectivo. No tenemos problema en dejar propina, pero es cuestión de educación devolver el cambio y dejar que el cliente decida cuánto dejar.
En general, faltó organización y atención al detalle, algo que debería cuidarse mucho más en un alojamiento de este nivel.
Absolutely loved our stay at the Everest Boutique Hotel in Kathmandu! This hotel is a gem – beautifully designed in a traditional style, and everything feels brand new and spotlessly clean. The breakfast was a great start to the day, with a good variety of options including fresh juices, tea, coffee, fruit, toast, cheese, and delicious pastries.
What really set this hotel apart was their excellent tour desk. We booked our trek to Everest Base Camp with them, and it turned out to be the best decision! Not only did they offer us the most competitive price compared to all the other tour agencies we checked, but our guide, Ram Bhandari (who is also a staff member at the hotel), was truly outstanding. He was incredibly helpful, attentive to our safety throughout the entire trek, and ensured we had great accommodations along the way. We can’t recommend Everest Boutique Hotel highly enough – book with them, and you won’t be disappointed!
The staff allowed us to check in early after a long overnight train. Thank you. The hotel is comfortable and perfectly located. We could walk to the Potala and Jokhang Temple. Dozens of restaurants and cafes were also within walking distance. There was oxygen in the rooms and
breakfast staff were very welcoming. Would stay there again.
Stayed for a few days, looks like this hotel just had a renovation ( everything) is new and clean
The staff was very help full and friendly
The room which i stayed in was perfectly clean and new bedsheets and towels were provided it also had a balcony;)
City centre is like 35 min walking and by car/bike 10min.
Will definitely book this hotel again when i visit Kathmandu.
⭐️⭐️⭐️⭐️⭐️ Excellent Stay — Truly Memorable Experience!
From the moment I arrived, the staff made me feel genuinely welcome. The check-in process was smooth and efficient, and I was greeted with warm smiles and refreshing drinks. My room was spotless, beautifully decorated, and offered a stunning view — every detail was thoughtfully arranged for comfort and relaxation.
The hotel’s amenities exceeded my expectations. The breakfast buffet was outstanding, with a wide selection of fresh, flavorful options to suit every taste. The housekeeping team maintained everything perfectly throughout my stay. I also appreciated the quiet atmosphere and the excellent Wi-Fi connection, making it ideal for both leisure and work.
What truly sets this hotel apart is the level of hospitality. Every team member went above and beyond to ensure I had a pleasant stay — from recommending local attractions to assisting with transportation.
Overall, this hotel combines luxury, comfort, and genuine care in the best way possible. I would highly recommend it to anyone visiting the area and can’t wait to return again soon!
Hotel Country Villa was a great stay with some disappointments.
The location is perfect with a great view from all around the hotel.
The service and staff were great all around with some exceptions.
I booked 3 rooms for a total of 5 people with non non-refundable plan but due to a decrease in the number of people from 5 to 4, the hotel agreed to cancel 1 room for free for us. Although the process took some time and some pushing from Trip.com agent I am grateful for the free cancellation.
One of the rooms I booked, the Junior Suite was for my partner and me for a short honeymoon kind of stay. The room was well designed and had great views but the in-room Jacuzzi needs maintenance.
The outdoor pool and Jacuzzi were also great and the pool staff let us use them more than the closing time.
The disappointing part of the stay was during breakfast. The buffet was amazing but the glass I used for juice had lipstick stains which I noticed after drinking from it. I am a male who doesn't use lipstick so it was clearly not mine. When I complained to a staff member who seemed to be a supervisor of some sort, instead of an apology, he laughed and asked us ”Are you sure that it's not yours?” After that, he took the glass away and brought a new glass of juice but the juice was different from the one I was drinking.
We were completely shocked by this as it was not a rookie staff that did this but rather a supervisor.
Overall, we are satisfied with the whole stay but the lipstick on the glass has left a bad aftertaste.
I was very sick after eating from the breakfast buffet and spent 21 hours in bed and vomiting profusely! The pastry are not covered and I stupidly ate some of those. The hotel manager was lovely and offered me soup and tea when he found out.
The gym is terrible and there’s an awful layout to the hotel. It’s not the best if you’re a solo travel looking to meet people in a communal space as there isn’t one.
The location is great though and the reception ladies do speak good English.
I wouldn’t stay here again personally.
สุดยอด
58 รีวิว
9.4/10
ราคาเริ่มต้น
MYR 192
ต่อคืน
ดูห้องว่าง
ดูโรงแรมทั้งหมดที่มีที่มีฟิตเนสในบักมาติ
รีวิวล่าสุดสำหรับโรงแรมในบักมาติ
ดูทั้งหมด
8.4/10
ดีมาก
ผผู้เข้าพักExperiencia decepcionante para un hotel de esta categoría
Comentario:
Nuestra experiencia no fue la esperada. El desayuno picnic fue muy escaso: solo incluía un zumo, una magdalena y pan sin nada. Además, nos llamaron a las 2:30 de la madrugada para preguntar de qué queríamos el zumo del picnic, algo totalmente inaceptable.
La limpieza de habitaciones se realizaba sobre las 17:00 h, cuando lo habitual es que se haga por la mañana mientras los huéspedes están fuera. Esto resultó bastante incómodo.
La media pensión tampoco fue clara: ofrecían menús distintos según fuera comida o cena, y el personal no sabía qué platos estaban incluidos. En una ocasión nos cobraron el postre de la cena, cuando el día anterior en la comida no se había hecho, sin haberlo comunicado previamente. La ultima noche decidimos no cenar por la incomodidad de lo sucedido.
Tampoco aplicaron el 20% de descuento del room service que corresponde a los huéspedes alojados.
Por último, un camarero se quedó con el cambio al pagar en efectivo. No tenemos problema en dejar propina, pero es cuestión de educación devolver el cambio y dejar que el cliente decida cuánto dejar.
En general, faltó organización y atención al detalle, algo que debería cuidarse mucho más en un alojamiento de este nivel.
RRay kosasihPleasant stay with great location, but bathroom needs improvement
We stayed here for a few nights and overall had a pleasant experience. The hotel is in a very good location, just a short walk to the Thamel area, so it was easy to explore without needing taxis. The room was clean, and the breakfast buffet had complete selections, with some dishes rotating daily.
However, we did encounter an issue with the bathroom floor. The tiles in the bathroom were the same as those in the bedroom area, and as a result, the floor became extremely slippery when wet. My wife even slipped once while taking a shower. It would be much safer if the hotel installed proper bathroom flooring. The toilet spray was also positioned awkwardly on the left side, and the toilet seat felt loose, which affected comfort.
Our original king room wasn’t ready at the 2 PM check-in time, but the staff offered us the option to check in immediately with a twin room, which we accepted. Throughout our stay, the staff were friendly and very helpful. When my wife requested help to switch the air-conditioner to heater mode, they sent someone right away and even provided an extra portable heater, which we really appreciated.
We were granted a late check-out until 2 PM, and because our flight was late at night, we extended the stay until 6:30 PM for an additional USD 30+. This was convenient for us.
Overall, it was a pleasant stay with great staff and location. The only major area that needs attention is the bathroom design and safety, which should be improved for better comfort.
KKrishmon DangolHotel Country Villa was a great stay with some disappointments.
The location is perfect with a great view from all around the hotel.
The service and staff were great all around with some exceptions.
I booked 3 rooms for a total of 5 people with non non-refundable plan but due to a decrease in the number of people from 5 to 4, the hotel agreed to cancel 1 room for free for us. Although the process took some time and some pushing from Trip.com agent I am grateful for the free cancellation.
One of the rooms I booked, the Junior Suite was for my partner and me for a short honeymoon kind of stay. The room was well designed and had great views but the in-room Jacuzzi needs maintenance.
The outdoor pool and Jacuzzi were also great and the pool staff let us use them more than the closing time.
The disappointing part of the stay was during breakfast. The buffet was amazing but the glass I used for juice had lipstick stains which I noticed after drinking from it. I am a male who doesn't use lipstick so it was clearly not mine. When I complained to a staff member who seemed to be a supervisor of some sort, instead of an apology, he laughed and asked us ”Are you sure that it's not yours?” After that, he took the glass away and brought a new glass of juice but the juice was different from the one I was drinking.
We were completely shocked by this as it was not a rookie staff that did this but rather a supervisor.
Overall, we are satisfied with the whole stay but the lipstick on the glass has left a bad aftertaste.
ผผู้เข้าพักI was very sick after eating from the breakfast buffet and spent 21 hours in bed and vomiting profusely! The pastry are not covered and I stupidly ate some of those. The hotel manager was lovely and offered me soup and tea when he found out.
The gym is terrible and there’s an awful layout to the hotel. It’s not the best if you’re a solo travel looking to meet people in a communal space as there isn’t one.
The location is great though and the reception ladies do speak good English.
I wouldn’t stay here again personally.
ผผู้เข้าพักVery good and comfortable hotel staff is. Very courteous They can improve the break fast menu. Indian breakfast items are not upto the mark,
Further if they keep or offer the biscuit or cookies
In room along with tea /. Coffee maker that will be very nice.
ผผู้เข้าพัก⭐️⭐️⭐️⭐️⭐️ Excellent Stay — Truly Memorable Experience!
From the moment I arrived, the staff made me feel genuinely welcome. The check-in process was smooth and efficient, and I was greeted with warm smiles and refreshing drinks. My room was spotless, beautifully decorated, and offered a stunning view — every detail was thoughtfully arranged for comfort and relaxation.
The hotel’s amenities exceeded my expectations. The breakfast buffet was outstanding, with a wide selection of fresh, flavorful options to suit every taste. The housekeeping team maintained everything perfectly throughout my stay. I also appreciated the quiet atmosphere and the excellent Wi-Fi connection, making it ideal for both leisure and work.
What truly sets this hotel apart is the level of hospitality. Every team member went above and beyond to ensure I had a pleasant stay — from recommending local attractions to assisting with transportation.
Overall, this hotel combines luxury, comfort, and genuine care in the best way possible. I would highly recommend it to anyone visiting the area and can’t wait to return again soon!