HHappy Trip@worldThis is my terrible experience during my Ireland trip. No aircondition, double lock out of order, iron doesnt work When we reported those issues to reception, no fixing, no room change arranged. 10mins later, they sent me an iron 😔
As viewed, the hotel lobby is nice & good beakfast. Hope they have improvement in future. 🙏
ผผู้เข้าพักWe were given a beautiful room over looking the Circle of Life garden and the sea further on. See photo. Noise from jacuzzi below was bothersome in the morning and I had requested a quiet room, which it was apart from the engines bubbling below. Service in restaurant was incredibly slow for breakfast. Breakfast offering was good; not much pastry wise, but lots of fruits, gorgeous cheese, avocados even, good quality Oj. But the Coffee was sludge and undrinkable. Though the View over Galway bay is beyond compare. Room was comfortable though dated but very clean except at one point in the shower I looked down to see a chunk of long black hair stuck to my foot… 2000% not mine. That was pretty gross. It must have been sitting in the drain as I’d have noticed before getting in. Cockroaches in the shower are a more welcome site than that. Bathroom is modern and shower had good power. Bed was soft but comfortable. Staff throughout the hotel were friendly and helpful. Pool is small, sauna is great. Pool not too clean/ Two discarded plasters on the side. Location is unbeatable.
ผผู้เข้าพักHad a wonderful family stay, hotel was very busy but well able to cater for the crowds. Food was amazing as always. Staff and service are top notch. Looking forward to staying again soon.
ผผู้เข้าพักWe stayed on the 5th of September. It's a beautiful hotel.
We enjoyed everything about this place except the unbearable heat in the room. It was impossible to sleep. There was a portable fan but it was very noisy.And even when it's on, it wasn't helpful. No air conditioner. We had a very poor sleep.
And no matter how much we enjoyed the gym, swimming pool, food, friendly staff and the atmosphere of the hotel, we would not stay here next time.
ผผู้เข้าพักArrived at hotel to ge informed that the pool was out 8f service for a few days, didn't get any prior notification and offered no discount. Bathroom had no amenities, this is rated a four star hotel and they price their rooms as a five star hotel, when it's really a three star at best. My advice...stay in Galway
ผผู้เข้าพักEasy check-in & receptionist is very helpful with our enquiries regarding the area
Room was ready & comfortable bed
Great restaurant lovely food & plenty of variety of meals to choose from
We will recommend to the highest quality ✅
ผผู้เข้าพักFantastic hotel. Very trendy and fancy. Amazing top floor bar and restaurant. Very close to everything in the City centre. Highly recommend !