Good location for my purpose. What is stopping it from a 5-star review is the internet failure 1 night in my 5 nights stay at this hotel, but the feedback has been taken well & management acted on it promptly
ฉันแนะนำโรงแรมนี้ เมื่อเทียบกับ park inn โรงแรมนี้คุ้มค่ากว่าและการบริการโดยรวมก็สูงกว่า park inn มาก การบริการดีมาก! ข้อเสียอาจเป็นเปิดหน้าต่างไม่ได้ วิวดาดฟ้าดีมาก ฟิตเนสเล็กไปหน่อย
Fantastic location - lots of nearby restaurants and small grocery stores, and a 7 minute walk to Sulaimaniyah metro station. The hotel was clean and the staff were polite and helpful, though the room was not routinely serviced and only upon request. Despite some of the reviews, I had no issue with the internet connection and used it regularly for browsing and video calls. The main negative aspect is the facilities - the room was very small with no window. There was no prayer mat provided and to be honest hardly enough room to pray in the room anyway (and the hotel's prayer room in the basement was like a very dirty storage room). The bathroom is a wet room, which is fine, but then the hotel should provide a squeegee mop to clear the water. Even all of this can be tolerated for the reasonable room price, but the lack of a desk or even a chair in the room makes it totally unsuitable for business travellers.
ดี
12 รีวิว
7.7/10
ราคาเริ่มต้น
€ 35
ต่อคืน
ดูห้องว่าง
ดูโรงแรมทั้งหมดที่มีพร้อมอาหารเช้าในริยาด
รีวิวล่าสุดสำหรับโรงแรมในริยาด
ดูทั้งหมด
9.5/10
สุดยอด
JJINGMon séjour dans cet hôtel a été tout simplement exceptionnel. Dès mon arrivée, le personnel a été attentif, offrant un service personnalisé et me faisant me sentir chaleureusement accueilli. La chambre était spacieuse, décorée avec élégance et dotée de grandes fenêtres offrant une belle vue sur la ville. Le lit était incroyablement confortable, garantissant une nuit de sommeil reposante. Les options de restauration étaient fantastiques, avec une variété de cuisines internationales et locales. Le petit-déjeuner a été un véritable point fort, avec des options fraîches et délicieuses pour tous les goûts. Les équipements de l’hôtel étaient de haute qualité, y compris une salle de fitness bien équipée et un spa relaxant. L’emplacement était également parfait, avec des attractions à proximité. Dans l’ensemble, j’ai eu une expérience inoubliable et je recommande vivement cet hôtel à ceux qui recherchent un séjour luxueux.
MMOHAMMED ALI IBRAHIMGood and quiet hotel, has good and various breakfast and good internet.
The only point that the hotel must fix the parking barrier, it doesn’t work by the card, therefore, you have to wait few minutes till the noticed you through the CCTV camera.
ผผู้เข้าพักفندق رائع ونظيف العاملون في الفندق قمه الأخلاق الشيف احمد أخلاق ويقوم بخدمه العملاء اشكر إداره الفندق على حسن اختيار الموظفين في الفندق انصح إي احد يحتاج يحجز فندق يحجز عندهم
MMsMelissaDisappointing experience with serious service issues, partially salvaged by the duty manager.
My stay at JW Marriott Riyadh started off very poorly. I arrived at 3 a.m., and check-in was disappointing — no welcome drink, no upgrade, and none of my pre-arrival requests were met. My room was small, not on a high floor, and the “genius suite” was misleading: the bathtub’s view is blocked by fixed blinds. On top of that, someone was smoking on a non-smoking floor, which made me feel unwell, and reception offered no real solution.
Concierge service was equally frustrating. I had arranged a driver for a trip to the Edge of the World, but I received conflicting information and was quoted a price three times the market rate. When I raised the issue with the concierge, he promised to resolve it and never got back to me. Complaints at reception and with concierge went completely unaddressed, forcing me to escalate directly to the duty manager.
Thankfully, the duty manager intervened and salvaged my stay — upgrading me to a penthouse suite for a few hours and offering a complimentary dinner. While his support was excellent, it shouldn’t have taken escalating multiple complaints to get any resolution.
Overall, the hotel itself is luxurious, but inconsistent service at reception and concierge, misleading room descriptions, and poor handling of complaints make this a risky experience.