These days I feel very comfortable, the hotel facilities are OK, the hotel staff is very friendly, the chef is also very good, gave me a meal of noodles, generally speaking, the stay experience is good, but the breakfast can be more rich.
Nice hotel, good location there are many restaurant and mall around the hotel. Good price value of money. You can grab an uber to airport with in 30 mins.
Nice hotel, good location there are many restaurant and mall around the hotel. Good price value of money. You can grab an uber to airport with in 30 mins.
اولا اخب اشكر موظفين الايتقبال سعوديبن ووافدين لهم كل الاحترام اما بالنسبه للمالك ايضاً لكل كل الشكر والتقدير على اختيار الكوادر الموجودين وكذالك اقترح عليكم اقتراح كوني عميل من ذو ٥ سنوات ان تضعو لعملائكما اسعار خاصة ونقاط لا ترمسكو بهم وانا من ضمنهم ولكم كل الشكر
تقييمي للفندق: ⭐⭐⭐⭐⭐
كانت إقامتي في الفندق تجربة رائعة بكل المقاييس!
الاستقبال كان ودودًا جدًا، والموظفون متعاونون ويحرصون على راحة النزلاء. الغرفة نظيفة ومريحة، والتصميم أنيق يبعث على الهدوء والاسترخاء.
إفطار الفندق متنوع ولذيذ، والموقع مميز قريب من كل الخدمات والمعالم السياحية.
أشكر إدارة الفندق على الاهتمام بالتفاصيل الصغيرة التي تصنع فرقًا كبيرًا، بالتأكيد ستكون لي زيارة أخرى قريبًا ❤️
JJINGMon séjour dans cet hôtel a été tout simplement exceptionnel. Dès mon arrivée, le personnel a été attentif, offrant un service personnalisé et me faisant me sentir chaleureusement accueilli. La chambre était spacieuse, décorée avec élégance et dotée de grandes fenêtres offrant une belle vue sur la ville. Le lit était incroyablement confortable, garantissant une nuit de sommeil reposante. Les options de restauration étaient fantastiques, avec une variété de cuisines internationales et locales. Le petit-déjeuner a été un véritable point fort, avec des options fraîches et délicieuses pour tous les goûts. Les équipements de l’hôtel étaient de haute qualité, y compris une salle de fitness bien équipée et un spa relaxant. L’emplacement était également parfait, avec des attractions à proximité. Dans l’ensemble, j’ai eu une expérience inoubliable et je recommande vivement cet hôtel à ceux qui recherchent un séjour luxueux.
ผผู้เข้าพักThe location is perfect nearby KAFD, this is my first time in Centro Waha, the service is great, the hotel is clean and quiet. The status are friendly.
HHassan Mansour 1305The perfect stay.
For that price and that location it’s already worth it.
The hotel has everything, services are good, breakfast has a full variety of dishes and the room I got was perfectly clean and with no issues.
I would 100% consider to book Haven Plaza for my next trip to Riyadh.
MMsMelissaDisappointing experience with serious service issues, partially salvaged by the duty manager.
My stay at JW Marriott Riyadh started off very poorly. I arrived at 3 a.m., and check-in was disappointing — no welcome drink, no upgrade, and none of my pre-arrival requests were met. My room was small, not on a high floor, and the “genius suite” was misleading: the bathtub’s view is blocked by fixed blinds. On top of that, someone was smoking on a non-smoking floor, which made me feel unwell, and reception offered no real solution.
Concierge service was equally frustrating. I had arranged a driver for a trip to the Edge of the World, but I received conflicting information and was quoted a price three times the market rate. When I raised the issue with the concierge, he promised to resolve it and never got back to me. Complaints at reception and with concierge went completely unaddressed, forcing me to escalate directly to the duty manager.
Thankfully, the duty manager intervened and salvaged my stay — upgrading me to a penthouse suite for a few hours and offering a complimentary dinner. While his support was excellent, it shouldn’t have taken escalating multiple complaints to get any resolution.
Overall, the hotel itself is luxurious, but inconsistent service at reception and concierge, misleading room descriptions, and poor handling of complaints make this a risky experience.
AAsmaskLet’s us start from the beginning of my entrance
The bell service was welcoming and aided us in taking our luggage
Upon my check in the receptionist was very respectful , welcoming , addressed our issues regarding the room with ease
Once we reached our room faisal sulaiman from the bell service helped in delivering the bags , he was fun and made our night. During the breakfast time, an Arab lady that always stand infront of the dining room , I appreciated her that she remembered us and the table that we used to have our breakfast on , I was happy that the waiters pay attention to the details . Moreover , all the waiters were very helpful in aiding us with getting the food that we want , welcoming and smiling . I liked the atmosphere of the dining room , as if you are living in a palace !, Mr,Faizan was always asking about our health and how was our stay , he always made sure that our experience during the breakfast time was fantastic and to the upper limit . We received a hospitality by Mr.Turki from the reception , thank you for your generosity . While we checked out we asked the concierge for a golf car to drop us to via Riyadh they made sure that it arrives early , special thank to them . And during our last moment from our stay , the bell service were always that received us with a smile and farewell us with a smile . Thank you ritz Carlton for the experience
ผผู้เข้าพักWe were just staying overnight as we had a long layover for our flight but the accommodation was perfect for our needs. We'd initially planned to take advantage of the gym and pool but in the end we were too tired so didn't even look at them. The receptionist sorted out our room quickly and we were pleasantly surprised by the size of the room - more a small suite, with a kitchen-diner-lounge, and separate shower room and large bedroom.
Two small bottles of water were provided, so I could make tea without touching the brown water in the taps. We ordered food from Deliveroo - which took ages to arrive but filled the hole. And I was able to log on to my Netflix on the large TV in the lounge to watch a film before bed. The bed was very comfortable and even with the air con switched off the room was a pleasant temperature all night. We were woken at 4am by the call to prayer, which was a very musical if rather earlier than we intended to wake up.
Good shower and ordered breakfast, which was delivered to the room. Breakfast was great, and very substantial only thing missing was some fresh coffee (tea was provided) but I expect that would have been included if I'd thought to ask for it.
All in all great value for a comfortable stay.