โรงแรมพร้อมอาหารเช้าในจังหวัดภาคตะวันตก ศรีลังกา

5* hotel booked to end our trip in style. Bar staff and cleaners were super happy, polite and love to great the guests in the hotel. Reception staff were generally unhelpful. I tried to book activities and excursions, but was initially told to go the hotel next door before being given a random book While trying to sort late check out one receptionist began serving another customer over my head. Late check out was eventually agreed to which was helpful but after being sat face to face in silence for minutes. Facilities are wonderful. Nice private beach, great pool area. Two bars and buffet style restaurant with ala carte option. Locals got charged significantly less for our event dinner. Some would say that's fair, others would disagree, but not being transparent probably suggests it was trying to be hidden. Service wasn't 5*. When we arrived our bedding was ripped and had a huge hole in it. Thankfully this was fixed, but I think atleast 2/3 people came to check before it was resolved.

We had a lovely stay at this hotel overall. The private beach is beautiful and peaceful, making it a perfect place to relax. The pool area is also great, very clean and well maintained. Breakfast each morning was delicious with plenty of options to choose from. Our room was clean, comfortable, and had strong AC, which made a big difference in the heat. The staff were very kind and welcoming throughout our stay. One thing to note is that we didn’t receive responses regarding booking tours through the hotel, even after following up. I would recommend arranging any tours or activities in advance to avoid inconvenience. Overall, we enjoyed our time here and appreciated the relaxing atmosphere.

A great stay overall. The hotel was clean, comfortable, and well-maintained, and the staff were friendly and helpful. I had a pleasant experience and would happily stay here again.

วิวนอกหน้าต่างสวยมากมองเห็นโลตัสทาวเวอร์ได้โดยตรง สัมภาระของคุณจะต้องได้รับการตรวจสอบที่ประตู ดังนั้นจึงรับประกันความปลอดภัย พนักงานโรงแรมมีความเป็นกันเองมาก และจะตอบทุกคำถามอย่างอดทน โดยเฉพาะสาวๆ ในโรงแรมก็ใส่ส่าหรีสวยๆ กันทุกคน อาหารเช้าอร่อยมาก ผู้ชายที่ทำเค้กข้าวกล่าวสวัสดีเราเป็นภาษาจีนเมื่อได้ยินว่าเรามาจากประเทศจีน คนที่ทำความสะอาดก็ใจดีมากเช่นกัน วันรุ่งขึ้นฉันก็ได้ติดตามงานแต่งงานของคนท้องถิ่นด้วย~

Mixed feelings We had quite a mixed impression of the hotel. There are definitely some very good things about it, but unfortunately, we experienced several issues that we did not expect from a hotel of this level. Strong points: 🌊 Relaxing ocean view. If you stay here, I would definitely recommend booking a room with a sea view - it is one of the best features of the hotel. 🛏 Extremely comfortable bed. After five months of travelling around Asia, this was one of the most comfortable beds we have slept in. The mattress and pillows were excellent. 👧 Very attentive reception service. Even though we arrived late at night, the reception team quickly arranged an extra bed for our daughter. We really appreciated how quickly and thoughtfully they handled this after our late arrival. 😊 Friendly and caring staff. I especially want to mention the lovely lady who asked for our feedback at checkout. She was very attentive, kind, and genuinely apologetic about the issues we experienced. Because of her attitude and the way she handled our feedback, I’m adding one extra star to my rating. Weak points: We checked in late at night after an 8-hour flight and found a small insect in the bed. It was particularly unpleasant after such a long journey, we had to change rooms. Our main concerns were related to the housekeeping service on the 11th floor. We stayed in room 1107, and unfortunately, there were several things that could have been handled better. Unfortunately, around midnight, we were woken up by loud conversations outside our door, apparently by members of the staff. Shortly afterwards, the housekeeping staff started vacuuming the room next door and moving furniture around - at night. After a long flight, we simply wanted to sleep peacefully, especially as we were only staying for two nights. This was quite unpleasant and, in our opinion, could easily have been avoided. There were no slippers in our room, which was surprising. We did notice slippers in the housekeeping area, so perhaps they were simply forgotten. There were no hand or face towels in the bathroom - only large bath towels. This seemed quite unusual for a hotel of this standard, and it is not particularly comfortable to use the same towel for your face and feet. The bathroom lighting was also very dim, making it difficult to get ready properly and do my makeup.

This is a fine place to stay for a night in Colombo, but for such a new hotel there are already issues that are concerning. The Pros: Staff are very helpful and friendly, the rooftop bar has some of the best cocktails and shisha we’ve had in Sri Lanka (shoutout Gayan). Check in and out was easy, and despite our early checkout we were provided with a breakfast pack to takeaway. The room is spacious and the view of Colombo magnificent. The Cons: This place opened in 2024 and sadly has not been well maintained. Already there are numerous issues with dirt and general wear and tear, and it seems that there were no attempts to future-proof the hotel. There are no USB-C charging slots which is odd for a new hotel, and no smart room functions which is often a key part of any new hotel. Also for some reason our toilet would keep water running through the flush non stop, and the tap for the sink is positioned so oddly that it basically soaks the whole bathroom countertop. The main issue however is the cleanliness. In general it was fine but not great - our carpet had numerous stains for instance. However, one of our pillows and one of our towels both contained noticeable dirt patches on them - that should be unacceptable at a hotel like this, and certainly in a suite such as ours. The Amari is fine, but I was disappointed and expected more. My concern is that despite opening in 2024, it feels as if it was opened in 2004.

ตามการจองของฉัน ฉันควรจะได้รับเตียงขนาดคิงไซส์ แต่เมื่อเช็คอิน ฉันได้รับเตียงเล็กมากสองเตียงแยกจากกัน เจ้าหน้าที่โรงแรมล้มเหลวที่จะรักษาความมุ่งมั่นที่ระบุไว้เมื่อทําการจอง การเข้าพักและนอนบนเตียงเล็ก ๆ เหล่านี้เป็นเรื่องยากและอึดอัดอย่างยิ่งสําหรับเรา บริการที่ไม่ดีและความไม่รับผิดชอบแบบนี้เป็นที่ยอมรับโดยสิ้นเชิงจากโรงแรมที่มีชื่อเสียง ในแง่ของการบริการลูกค้าและการรักษาความมุ่งมั่น นี่เป็นประสบการณ์ที่น่าผิดหวังอย่างสมบูรณ์ ฉันไม่มีความตั้งใจที่จะพักที่โรงแรมนี้อีกในอนาคต

I had a wonderful stay at the Mount Lavinia Hotel. From the moment I arrived, everything exceeded my expectations. The service staff were exceptionally friendly, professional, and always ready to help with a smile. The hotel environment was beautiful, clean, and very relaxing. I especially loved the garden area, the swimming pool, and the stunning beach views. Waking up to the ocean view from my room was an amazing experience. Even the washroom was well-maintained and offered a great view, which made the stay feel even more special. What impressed me the most was the genuine hospitality of the staff. They made me feel welcome throughout my stay and paid attention to every detail to ensure my comfort. Overall, I would rate my experience 10/10. Everything—from the location and facilities to the service and atmosphere—was simply perfect. I highly recommend this hotel to anyone looking for a relaxing and memorable stay in Sri Lanka.

Amazing location and friendly staff and clean rooms. Will be a added bonus if we can have Jaffna food Available all day from lunch time till midnight. Great experianca. Well done

Very friendly staff. It was just an OK stay. The room was a bit run down, common areas were very nice though. The ceiling fan was very noisy because it wasn't really mounted well. It did have a nice restaurant and spa facilities. Two pools were great and the clean beach access was the best. Having a gym was a pleasant surprise. There was a block wide power outage due to power line upgrade and I was grateful they had a generator to keep things going for 8+hours of having no power elsewhere. I personally probably would not want to stay here again.