This is a nice hotel but unfortunately it is extremely noisy. There should be signs to say that there are quiet hours. So many other guests were making noise in the corridors at all hours of the day and night. The WiFi is good and the restaurant is handy.
The shops situated opposite the entrance & exit of the hotel play very very loud music until 3.00 a.m. We hardly slept on the first night. However, we moved to another room which was facing the swimming pool on the second night and it was very peaceful.
Personally, I don't like the switches in the rooms. There should be more switches for guests to control the brightness of the rooms and the bathrooms. Currently, the room is either very bright or I can turn on 2 wall lights (very dim) + 1 night light. The Foyer and Reading switches don't work.
For the bathroom, one switch controls all the lights in the bathroom & exhaust fan. Therefore, it's either very bright in the bathroom + noisy exhaust fan or total darkness. I like to see more switches for guests to control the brightness in the rooms and bathrooms.
Nevertheless, this is a very beautiful hotel with very friendly staffs. I will definitely come back and stay when I come back to Pontianak.
Its unfortunate for the new build hotel in the city of pontianak, the room that i stayed in was full of hair. Beside that everything was fine. To the housekeeping team, i think they need to evaluate the whole team so they could improve and this thing wont be happen in the future.
Saat hari pertama mengalaminkenocoran ac tiba2 ac tidak dingin , tapi langsung di ganti kamar dan ************* sangat puas bersih dingin dan baik pelayanan juga resepsionisnya
I have fond memories when staying at Aston Hotels as the service staff are always polite & smiling. Always going out of their way to please.
However, I observed that the premises are normally on the older properties, albeit they try their best to keep clean & that the hot/water works well.
I commend the front desk & the concierge personnel for their cheerful demeanour & eager smiles.
It's near to the nice local produce shop for fruits & packed gifts goods of Pontianak which I bought for home.
A great stay. Breakfast is variety. Can get access to e hailing. Very close to shopping mall also pasar. Also very near to universities. There's a small kiosk that sells local products n including handicrafts. Worth the stay.
Loving this place. Will definitely come again with the kids. Recommended for families with kid or others that love water and nature. Wonderful and peaceful resort. But aircond not really cold. Maybe need to maintenance it. Love the friendly and helpful staff
MmarymThis is a nice hotel but unfortunately it is extremely noisy. There should be signs to say that there are quiet hours. So many other guests were making noise in the corridors at all hours of the day and night. The WiFi is good and the restaurant is handy.
YYkzIts unfortunate for the new build hotel in the city of pontianak, the room that i stayed in was full of hair. Beside that everything was fine. To the housekeeping team, i think they need to evaluate the whole team so they could improve and this thing wont be happen in the future.
ผผู้เข้าพักThe shops situated opposite the entrance & exit of the hotel play very very loud music until 3.00 a.m. We hardly slept on the first night. However, we moved to another room which was facing the swimming pool on the second night and it was very peaceful.
Personally, I don't like the switches in the rooms. There should be more switches for guests to control the brightness of the rooms and the bathrooms. Currently, the room is either very bright or I can turn on 2 wall lights (very dim) + 1 night light. The Foyer and Reading switches don't work.
For the bathroom, one switch controls all the lights in the bathroom & exhaust fan. Therefore, it's either very bright in the bathroom + noisy exhaust fan or total darkness. I like to see more switches for guests to control the brightness in the rooms and bathrooms.
Nevertheless, this is a very beautiful hotel with very friendly staffs. I will definitely come back and stay when I come back to Pontianak.
Ddee556We are repeating customer to this hotel. We like the location, food and the staffs are very friendly and attentive to the customer.
We like to suggest the management to look into the minor lacking of maintenance on the rooms. Also the amnesties such as towel need to replace.
The food are good but a bit too salty. The coffee are so nice...
ผผู้เข้าพักOverall the hotels is nice close to many places. The minus, there some noisy in sometimes due to some renovation in other room.
The shower blow quiet slow but still acceptable.
BBaring GinjuThe room was big..but the airconditioning was not good.it was not cold.no hot water..breakfast dissapointing..food was not refill..i will not book this hotel again.it really misearable
ผผู้ใช้ไม่ระบุชื่อA great stay. Breakfast is variety. Can get access to e hailing. Very close to shopping mall also pasar. Also very near to universities. There's a small kiosk that sells local products n including handicrafts. Worth the stay.