The price is very reasonable, even quite affordable considering the room is very nice, modern, and clean. It was very comfortable to sleep here, especially because the air conditioning was cold and worked well. The amenities were complete, and we were also allowed a late check-out until 1 pm. Free parking is available for guests, and the service was good.
The only minor downside was that the water pressure in the bathroom was not very strong. Other than that, it was a nice experience. I would definitely stay here again when visiting Pontianak.
We had a great stay at this hotel. The service was truly excellent, from the security staff to the reception team and concierge, everyone was kind, professional, and very helpful.
When we arrived, we were welcomed with a refreshing welcome drink and were even allowed to check in early, which we really appreciated. The security staff were especially friendly, helping us with our luggage and opening the car door for us. It truly a five-star service.
The room was very comfortable, the bed, lighting, and overall ambience were excellent. What I loved most was the strong water pressure in the shower, which made it very comfortable and enjoyable.
In terms of location, it’s quite convenient, close to Gaia Mall and the airport.
Saat hari pertama mengalaminkenocoran ac tiba2 ac tidak dingin , tapi langsung di ganti kamar dan ************* sangat puas bersih dingin dan baik pelayanan juga resepsionisnya
Good recommendations from a friend living in PnK. Hotel meets my expectations & experience with the girl is fantastic. Friendly & helpful Staff very customer focused. Location is good next to the Ayani mall. No complaints. Definitely will choose the hotel for my next stay.
Loving this place. Will definitely come again with the kids. Recommended for families with kid or others that love water and nature. Wonderful and peaceful resort. But aircond not really cold. Maybe need to maintenance it. Love the friendly and helpful staff
ผผู้ใช้ไม่ระบุชื่อThe only complaint I have about the hotel is the wifi. My room was at level 5 and I thought the reason it's slow was probably due to the room distance from the router. Then I asked to change room and they gave me 1 at level 6 which is very near to the router. And no, the wifi is still terrible and almost non-existence. It is connected to the wifi but there was no internet connection.
ผผู้ใช้ไม่ระบุชื่อWe had a great stay at this hotel. The service was truly excellent, from the security staff to the reception team and concierge, everyone was kind, professional, and very helpful.
When we arrived, we were welcomed with a refreshing welcome drink and were even allowed to check in early, which we really appreciated. The security staff were especially friendly, helping us with our luggage and opening the car door for us. It truly a five-star service.
The room was very comfortable, the bed, lighting, and overall ambience were excellent. What I loved most was the strong water pressure in the shower, which made it very comfortable and enjoyable.
In terms of location, it’s quite convenient, close to Gaia Mall and the airport.
ผผู้ใช้ไม่ระบุชื่อThe price is very reasonable, even quite affordable considering the room is very nice, modern, and clean. It was very comfortable to sleep here, especially because the air conditioning was cold and worked well. The amenities were complete, and we were also allowed a late check-out until 1 pm. Free parking is available for guests, and the service was good.
The only minor downside was that the water pressure in the bathroom was not very strong. Other than that, it was a nice experience. I would definitely stay here again when visiting Pontianak.
Ddee556We are repeating customer to this hotel. We like the location, food and the staffs are very friendly and attentive to the customer.
We like to suggest the management to look into the minor lacking of maintenance on the rooms. Also the amnesties such as towel need to replace.
The food are good but a bit too salty. The coffee are so nice...
ผผู้เข้าพักOverall the hotels is nice close to many places. The minus, there some noisy in sometimes due to some renovation in other room.
The shower blow quiet slow but still acceptable.
ผผู้ใช้ไม่ระบุชื่อWhen u specifically ask for a non smoking room and you were told at the reception that the price im paying is a smoking room. The tv should be sent to the museum as you cant see anything on the monitor.
ผผู้เข้าพักGood recommendations from a friend living in PnK. Hotel meets my expectations & experience with the girl is fantastic. Friendly & helpful Staff very customer focused. Location is good next to the Ayani mall. No complaints. Definitely will choose the hotel for my next stay.