Nice relaxing place, beautiful garden. Only issue I had no water available at night. Vending machine cash only. Rest of hotel card only. Reception staff were not helpful. Could not offer a glass of water. Disappointed.
It looks old and has a vintage vibe but the rooms are spacious and you are getting value for your money. It isn't like cramped rooms in newly built hotels. The staff is extremely helpful especially the people at the reception, I was there for my graduation and I got a little late to checkout while getting ready and the ladies at the reception were very understanding and polite about that.
Used the hotel for one night as we were departing early from the airport the following morning. We used the train as mode of transport and the hotel was a short walk from Birmingham International. We didn't use the Air shuttle. Found it quite confusing to get to the entrance to the Hotel and had to walk by it to cross the busy road further on. We arrived a little early to check in but made use of the comfortable bar and had drinks at standard hotel prices. Easy check in and the room was just what we needed. Quick change and then out for an early evening meal at the near by resorts world. Through the NEC complex. Early night as we had to vacate at 3 am. All in all a pleasant experience and like an extra days holiday. Short walk to the departures next day so an ideal location.
SSkyeDinnerExcellent service and breakfast; but if the free WiFi could be provided more stable and faster, that would be much better since most mobile networks didn’t work properly.
ผผู้เข้าพักIt looks old and has a vintage vibe but the rooms are spacious and you are getting value for your money. It isn't like cramped rooms in newly built hotels. The staff is extremely helpful especially the people at the reception, I was there for my graduation and I got a little late to checkout while getting ready and the ladies at the reception were very understanding and polite about that.
ผผู้เข้าพักWent with my daughter. as we were seeing Fatboy Slim at the O2 and it’s location to there is literally around the corner and not far from the station or the shopping centre. It is very modern and clean and the bed was so comfy with gorgeous crisp white cotton sheets . Will definitely be going g back when we go to the 02 again!
ผผู้เข้าพักStaff were friendly and made you feel valued as a guest. The room was clean, modern and comfortable. The breakfast was good value and had plenty of choice.
ผผู้เข้าพักWe've stayed here many times and everything has always been fine.
Unfortunately, this morning they were a bit unorganised in the breakfast room, no saucers, no glasses, no bowls and a few more things missing. They soon rectified things when asked.
ผผู้เข้าพัก5 stars. Exceptionally clean room, outstanding staff and an unbeatable location. Everything you need is within walking distance and the surrounding shops and amenities make it the perfect spot. Friendly people throughout and an altogether excellent stay. Highly recommended.