I had a really lovely stay at this hotel and would happily go back. The room was spotless, comfortable, and surprisingly quiet, which made it easy to actually relax. Staff were genuinely friendly and helpful without being overbearing, and check-in/check-out was quick and smooth. The location was super convenient, close to everything I needed but still felt calm. Overall, great value for money and a very easy, pleasant stay.
Excellent customer service for me a disabled solo traveller.
All the staff where outstanding but my best big goes to lovely Marianne in the Faraday restaurant so attentive and professional and pro people 💯
Came a long way to stay for couple of days for a wedding. Big reunion w some friends from around the globe.
Pros:
Hotel is at the great location. Lots of food option at Touchwood Mall opposite the hotel. Hotel food are quite reasonable too.
Staffs at the lounge & breakfast are Fantastic. They are friendly and helpful.
Rooms are spacious and bed are comfy.
Cons:
Reception should be better. We were attended by Josh during check in and he is not friendly and helpful when few enquiry asked.
A friend of mine (a couple) was assigned to a room which AC wasn’t working. And when asked for a room changed, he said its not available. He mentioned that it was an ongoing problem and offered them a fan instead. How is that possible they are still selling a dysfunctional room to a guest when they know its an issue! But if they want an upgrade, they can but they have to pay £13!! I think its bizarre!
My friends was stucked to the same room till the end of her stay w a FAN!
Overall I am happy with the stay but i need to rant about the room assignment. Its common sense.
Ibis Birmingham Airport - NEC Review
The Ibis Birmingham Airport - NEC offers exactly what one would expect from an airport hotel - convenient location and comfortable accommodation. Situated perfectly for travellers using Birmingham Airport, the hotel's position couldn't be more practical.
The rooms, whilst not luxurious, provided a warm and cosy environment, which was particularly welcome after a long day of travel. The accommodation was clean and maintained to a satisfactory standard, meeting the basic needs of the airport traveller.
The food served at the hotel was adequate, nothing particularly remarkable but certainly passable for a short stay. The menu offered standard fare typical of what one might expect from a chain hotel restaurant.
What truly stands out about this establishment is its strategic location. For those with early morning flights or late arrivals, the proximity to the airport terminals makes this Ibis an eminently practical choice.
In summary, whilst the Ibis Birmingham Airport - NEC won't win any awards for luxury or fine dining, it serves its purpose admirably as an airport hotel. If you're looking for a convenient, comfortable place to rest before or after a flight, this hotel fits the bill perfectly. A sensible choice for airport accommodation.
The hotel is unexpected good ! I was staying during Chinese new year and the reception has a basket of the ‘angpao’ and make me feel warm for that . The hotel room is clean and good view for the sunrise
Convenient if you are attending an hour event or conference in Birmingham ( it is way cheaper)
Very basic in every way but it did for me .
Birmingham is only 15 mins approx away.
The hotel is being refurbished and repainted so the place does look a bit disheveled.
Very basic food- evening meal and breakfast but was ok for a one night stay.
I would book again because so close to Birmingham but much cheaper.
ผผู้เข้าพักAll staff were excellent always very helpful, facilities need refreshing hotel needs sprucing up, gym equipment tired and ripped Pool small.
Chairs in the bar area either dirty or broken, very busy hotel trying to be too many things to too many people. Tried to book Spa on Saturday or Sunday both full.
Breakfast basic to say the least.
It was a shame, as once again the staff made our stay.
KK2_travel_aroundThis time I got a room on 4th floor, the scenery outside of the window is nothing to write home to, just some grey buildings, you see. The room is large and the bed is comfortable overall. The bathroom is clean so there is not much to worry about. The facilities are dated but I don't have much to complain about.
The location is lovely, I can go to the city centre, restaurants, shopping malls, main tourist attractions and the bus station on foot. E.g. the Coventry Cathedral and the Coventry University Campus are just 5 minutes away.
The WiFi was working so yeah!
PS: bring your toothbrush and toothpaste, your own sandals if you don't like walking on the carpet and the bathroom bare foot.
ผผู้เข้าพักThe hotel is in a great location and the facilities are too good including the morning fresh breakfast with many options to choose. The staff are very kind and supportive. Another best things is you get a very good discount rate car park. The rooms are quite big with comfy bed.
ผผู้เข้าพักReception staff very friendly and helpful. Good breakfast - bacon beautifully cooked. Hotel bathroom needs renovation - washbasin crazed. One of the reading lights over the bed was broken off.
ผผู้เข้าพักPerfect hotel in the centre of Birmingham. Beautifully decorated, attentive and polite staff and a super comfortable bedroom. Will be staying again.