โรงแรมพร้อมอาหารเช้าในเชชเชอร์ สหราชอาณาจักร

Our stay was absolutely wonderful from start to finish. The location is perfect, making it easy to explore everything Chester has to offer, and the hotel itself is both comfortable and welcoming. The room was spotlessly clean, well presented, and had everything we needed for a relaxing stay. What really stood out was the service, we found the staff to be incredibly friendly, attentive, and always happy to help, which made us feel genuinely valued as guests. The little touches throughout our stay made it extra special, and we left feeling refreshed and very well looked after. We would not hesitate to stay here again and highly recommend it to anyone visiting Chester.

มาพักที่พอร์ทัลครั้งที่ 2 ห้องพักดีมากสนามกอล์ฟระดับแชมป์ดีมาก (แม้ในพื้นเปียก/โคลน) พนักงานยอดเยี่ยม & ทานอาหารเช้าสุด ๆ ในร้านอาหารในตอนเช้าซึ่งเต็มไปด้วยแสงและวิวที่สวยงาม

The location of this hotel is great, very close to Chester and all the attractions around. In terms of the room, our room was very spacious and the bed was very big. However it was two singles joined together, so a gap between the two. This is probably where the good bits end. The size of the room and bathroom really was a positive though, especially travelling with a baby. We had to pay £5 to hire a travel cot and in the end we didn’t use it. The cot mattress appears to have never been replace and was very thin and lumpy, making it redundant. The wooden slates at the bottom of the crib could be felt very dominantly through what was left of the mattress, meaning our baby was waking up uncomfortable and we had to transfer him to the bed. In terms of things that could do with improvement: Cleanliness The room floor was very dirty and could have benefited from an additional vacuum. Initially I put this down to arriving on New Year’s Day and then having a lot of people check out that day, but the whole hotel appeared a little bit grubby on closer inspection. The spa pool was exceptionally dirty. The floor coming out of the changing room covered in hair and general dirt. The showers looked like they hadn’t had a good scrub in months, with yellow build up all over the floor and walls. Not what you expect from a spa! To top it off after swimming I have contracted the Norovirus. Service Our first encounter with the reception staff was great the lady very welcoming and friendly. We met the cleaner as well who was also lovely. The rest of the staff we encountered were not so great. Either rude or disinterested, I get that it might not be your dream job but service with a smile goes a long way. Facilities The hot water takes a while to come through at busier times, this is signposted in the room. However, the water does not get very water at all. It does come through at a pleasant temperature, but not great if you like a bath or shower on the warmer side. There are three times a day when you can go swimming with children. It would be great if these times were restricted to children/families only, as there were quite a few adults sitting around the poolside and in the hot tub. Breakfast was ok, but a lot of the time left uncovered. Overall not a great stay and would be unlikely to stay again.

ต้องมีตัวเลือกอาหารมากขึ้น ไม่ควรนําการเปลี่ยนแปลงหรือซ่อมแซมประตูหรือหม้อน้ําเมื่อแขกผ่อนคลายทํางานหรือนอนดึก พนักงานดูแลสองครั้งทํางานเป็นเวลาหลายชั่วโมงและทําลายการเข้าพักของฉัน เสียงดังมาก

We stayed in Crewe Hall and Spa for 3 nights. The hotel was grand and the ground well maintained. Facilities were also excellent which makes a good relaxing stay. Breakfast and the bar was superb. Spa treatments excellent! What set apart the hotel are the staff. They were friendly, always smile. It definitely made our stay better. Would I recommend and stay again? Absolutely. 10/10.

Rooms are extremely light and clean, sturdy beds. On the hotels official website, it states the rooms air air conditioned, however, this is not true. When we asked the guy on reception, he tried to convince me that I’ve read it wrong and tried to make me out as being stupid, but it clearly states the rooms have aircon but only the reception/lobby has air con. The room was very comfortable, could do with having some netting as looks directly into the offices across the way, unless you close the curtains.

The room is big (designed for a family of four) decorated in nerf theme, kids would love it. All is good but our shower tap is not functioning well, only gives out boiling hot water which we had to use the bath and let the water cool down a bit before we can use a towel to wash. Not the best but image it’s a good place for family with young kids. Walls are thin, we can hear next door running and snoring. Ear plugs ensured a good night sleep :D

Stayed here twice before and was satisfied with experience.  Unfortunately, this time, I had to change the room as the curtains were falling down and wouldn’t close.  The replacement room they gave me smelled of sweat and wee.   Other than that the hotel is nice and reasonably priced.  Parking is good.  Cleaning needs to be prioritised to improve the experience

I took my wife here for her 60th, amazing staff receptionist charlotte was warm and knowledgable, very kind giving us a token due to birthday. The infinity pool is amazing warm clean, Shrigley would make much more money if they served drinks while in the pool, but we would still be there now. The rooms are adiquate they are clean, the shower's are amazing, Dinning for evenning meal again was excellent, the service is 11/10 and I have been in a number of Spa the meal cost were really well priced with excellent food. Breakfast in the morning self service again pleanty to choose from and again tasty with great choice. It is a amazing spa with the ability toplay gold or have a number of treatments, and well priced, I will return there