stay 3day 2nights. nung first day namen. okay lang sama namen anak namen sa adult pool. kase hnd kame makastay sa kiddie pool kase malamig. ung adult pool nila medyo warm water kaya dun kam nagsstay. pero nung ika 2nd day namen. pinagbabawalan na ng staff ung may mga kasamang bata na pumunta sa adult pool. dun lang pwede magstay sa kiddie pool. ung may mga kasamang bata. kaya saglit lang kame. umalis dn kame agad. kase malamig ung tubig sa kiddie pool. overall okay naman. ung sa pool lang.
Room waa very clean. Bed was comfortable. Great for one night because we had a flight to catch the next morning. Went to the fish market, the fresh seafood was amazing. Restauranton the 8th floor was beautiful. The pancake sandwich was delicious. Bar manager and waitet could try to smile more. Lady at the frond desk was so polite and offered suggestions for things to do.SM mall is a grab ride away 169p
Check-in: Fast and efficient. The staff member attending to me was wearing a mask, which is understandable for safety, though her voice was quite soft and a bit hard to hear.
Birthday Cake & Room Arrangement: The room decoration and complimentary cake were a lovely touch. I appreciated the staff asking if I wanted it delivered to my room. However, since I had two rooms and my mom and sister were in the other room (my mom uses a wheelchair), I requested the cake be delivered there because I planned to go to their room so we could celebrate together and take photos. When the staff arrived, my sister opened the door while I was standing just behind her. They greeted my sister and not me, which caused some confusion. While it was a small miscommunication, it would help if staff clarify who the celebrant is rather than assuming it’s the person who opens the door. Overall, it was a thoughtful gesture.
Room Service: Fast and accommodating. One suggestion: for a 5-star hotel, providing more than one jug of water per room would be ideal.
Buffet Breakfast: Enjoyable with a variety of options. As someone who has lived overseas, I found the offerings leaning more toward local tastes. While fresh salads were offered, including at least one cooked vegetable dish in the main section would provide a different feel and more variety, especially for those with dietary restrictions. The taho and desserts were delightful and nostalgic.
Assistance with Luggage: The staff who helped us were very friendly and accommodating.
Rooms: Comfortable beds and pillows. The bathtub, strong shower, and water heater were excellent for relaxation. Toiletries were well-provided. Areas for improvement: the coffee table was shaky, the outside of the shower area tends to flood even with the glass doors closed, windows lacked sheer curtains (so rooms are either very bright or very dark), and the TV is outdated with no streaming options. Overall, the room feels more like a 5-star from 10 years ago—by 2026 standards, it feels closer to 4-star.
Staff: Very accommodating and polite. Everyone greets you warmly when passing by.
Facilities: Didn’t have a chance to visit the swimming pool or other amenities, so cannot comment.
Overall: A pleasant stay with great service and thoughtful touches, but the rooms and certain amenities could use updating to match a modern 5-star standard. Unless there are upgrades, I would rate this hotel closer to 4-star.
Great location in BGC, clean rooms, but noticeable smoke smell and average breakfast
We stayed at F1 Hotel Manila in Bonifacio Global City (BGC) as a family group and found it to be a convenient option right in the heart of BGC.
Pros:
• Location is fantastic — walking distance to Bonifacio High Street, Uptown Mall, and plenty of restaurants, cafes, and shops. Perfect base for exploring BGC
• Rooms were clean and comfortable.
• Staff were a real highlight: concierge was friendly and helpful, security and floor staff were exceptionally nice and attentive.
Cons:
• The room smelled heavily of cigarette smoke from the moment we entered — quite strong and unpleasant, especially for non-smokers.
• Breakfast was just average. The food selection was okay but nothing special, the breakfast room felt small and crowded for the number of guests, and there were long queues every morning for the coffee machine. It would have been much better if staff served coffee or added a second machine to reduce the waiting time.
Overall, a solid choice if you want to be right in the middle of BGC’s action and can tolerate the smoke issue (which hopefully gets addressed). The location and staff are the biggest strengths.
JJazzy DGreat location in BGC, clean rooms, but noticeable smoke smell and average breakfast
We stayed at F1 Hotel Manila in Bonifacio Global City (BGC) as a family group and found it to be a convenient option right in the heart of BGC.
Pros:
• Location is fantastic — walking distance to Bonifacio High Street, Uptown Mall, and plenty of restaurants, cafes, and shops. Perfect base for exploring BGC
• Rooms were clean and comfortable.
• Staff were a real highlight: concierge was friendly and helpful, security and floor staff were exceptionally nice and attentive.
Cons:
• The room smelled heavily of cigarette smoke from the moment we entered — quite strong and unpleasant, especially for non-smokers.
• Breakfast was just average. The food selection was okay but nothing special, the breakfast room felt small and crowded for the number of guests, and there were long queues every morning for the coffee machine. It would have been much better if staff served coffee or added a second machine to reduce the waiting time.
Overall, a solid choice if you want to be right in the middle of BGC’s action and can tolerate the smoke issue (which hopefully gets addressed). The location and staff are the biggest strengths.
ผผู้เข้าพักMella Hotel offers a pleasant stay with some notable highlights. At night, the hotel truly shines thanks to its beautiful light decorations that create a warm and inviting atmosphere. However, during the daytime, the exterior looks a bit plain compared to its nighttime charm.
Inside, the experience is much better—the lobby and rooms are clean and well-maintained, giving a sense of comfort and order. The staff deserves special mention for being attentive and helpful throughout the stay. The GRO (receptionist) greets guests with a genuine smile and provides accommodating service, which adds a personal touch to the overall experience.
If you value cleanliness and excellent customer service, Mella Hotel is a solid choice.