отличный, чистый, уютный отель, до моря 2минуты, до центральной улицы 2 минуты, машина к отелю не подъедет но дойти не проблема в 2х шагах, есть кафе не дорого, у нас был просторный номер с балконом вполне комфортный, не подошли розетки, попросили адаптер выдали без проблем, воду выдают по бутылке в день, все остальное как попросишь , в номере было мыло и шампунь. Комары вечером на балконе в номере есть фумигатор.
Отель понравился, но номер был грязный. Постельное, стены и потолок в пятнах, грязь на полу, нет одноразовых тапочек, зубной пасты, щёток, халатов. Фен сломан. На балконе очень грязная мебель. Отель отличный, но наполнение оставляет желать лучшего. Завтрак (шведский стол) мне понравился. Расположен отель в тихом месте, вокруг красивые виды. Пешком до пляжа 7 минут. Есть парковка.
I went during the monsoon season and the hostel had to take precautions to prevent any flooding, by putting up huge covers which kind of made it seem like it was under construction. So if you are going during the monsoon season don't be surprised if it doesn't look like the pictures. I had no complaints as at least it prevented flooding. The staff were all amazing and very nice, just not it is a cashless hostel so everything is through their app. I went during off peak so not much of a hostel vibe and people mostly sticked to their own groups. Nothing much around the hostel except a few cafes but has a very calm and relaxing environment. It is also a 5 min walk to Mandrem beach where u can walk ***** the full beach to go to Arambol and also to Sweet water lake. All in all service and cleanliness was great, location was alright and not much facilities except a small pool.
Perfect location. Close to Panjim city, restaurants and ******s.
Hotel is very nice. Great breakfast buffet and nice pool and gym.
Staff are very professional but need to mention the great service provided by front office staff who works the night shift. Deevanshu might be his name. Appreciate the high level of service and assistance he provided.
ผผู้เข้าพักЗдравствуйте! Персонал по- русски не говорит, раннее заселение за дополнительную плату невозможно. Персонал медленный, номерной фонд ооочень старый и дряхлый. К сожалению, на сайте фотографии нн соответствуют номерам отеля. Отель полностью вегетарианский, единственное что радует это самое близкое к пляжу месторасположение из всех отелей которые рядом. Не уверен, что ещё раз поеду в этот отель и уж тем более не буду советовать друзьям.
ผผู้เข้าพักThe hotel is in a great location. Very friendly welcome.
We were shown to our room and things explained.
The balcony was small but ample.
The room should have contained robe and slippers but these were missing, although didn't affect our stay so not a real issue.
The pool is small but was very quiet and provided a nice cool off. Towels are available at the counter.
The hotel is located directly on the beach with beech shacks and restaurants on the beach very nearby.
The hotel does not provide beach loungers BUT if you head to a beach shack and buy a drink or two, they will allow the use of a bed for free. Directly out of the hotel gate on the beach there was a lady with beds trying to charge 500 rupees for a bed for the day. This is not necessary when you can get a drink for less with a free bed. We nearly learned the hard way.
The bed was far too hard for me, resulting in reduced sleep, but some people may prefer a firmer bed. My partner slept better than me so this was a personal experience. The bedding was nice quality though.
The whole place was clean and tidy. Rooms made up every day in the afternoon so not disturbed early morning which is nice.
The rooms are not soundproof so a lot of noise can be heard from outside when people start moving around in the morning.
Staff were friendly - everyone had a smile, and nothing too much trouble.
We only experienced breakfast once, and I would say it is ok as long as you don't expect a full English fry up (which in my opinion you shouldn't as you're in India). The food was hot, tasty, and fresh. There was plenty to choose from for a breakfast selection.
If I was to fault the breakfast, to provide a suggestion, providing tea and coffee black so that customers can add their own milk would make it more accessible to all. I can't drink too much dairy so had to give this a miss.
Then the only real downside to this hotel we found is when checking out, you are made to wait until the room has been checked, in case you steal anything. I completely understand this, but this should be made clear when checking in. We had booked a taxi to arrive at check out time, which could have resulted in additional costs for waiting time. Just to be mindful if staying here and arranging onward travel. Or maybe the hotel could make this policy clearer upon checking in.
All in all a very nice stay in Candolim and this hotel was a good choice.
AAimz13I am writing to formally express my disappointment regarding our recent stay at Orchard Passaros.
Upon arrival at approximately 12:30, we were informed that our booking could not be located. After waiting around 20 minutes, the reservation was eventually found. Unfortunately, the gentleman at reception during this time was unfriendly and appeared quite miserable, which did not create a welcoming first impression.
We were offered a complimentary drink while the issue was being resolved, which was appreciated. The gentleman who served us was polite, professional, and very pleasant. We were then shown to our room, which initially appeared to be very nice.
However, later that evening we experienced significant issues. The room was unbearably hot, as the air conditioning did not seem to cool the space effectively. Additionally, there was a sensor system whereby any movement in the bed activated the bathroom light and extractor fan. This repeatedly disturbed our sleep.
We reported these problems to reception. A maintenance staff member attended and resolved the sensor issue in the bathroom. He also stated that he had lowered the room temperature; however, the room remained extremely hot and uncomfortable. Despite further attempts to fix the issue, there was no improvement. After approximately an hour of ongoing disruption, at 2:00am we felt we had no option but to leave the hotel.
The manager’s response at this time was extremely disappointing. He was rude, dismissive, and repeatedly laughed during the conversation, which we found highly unprofessional.
Furthermore, the pool area was not as advertised. There were only two sunbeds available, and on one occasion a guest reserved one all day by leaving belongings on it, even when not present. Overall, the facilities and restaurant did not meet the standards described on your website.
We are extremely disappointed that our experience did not reflect the expectations set by your online description. I would appreciate your response to these concerns.
Yours faithfully,
ผผู้เข้าพักNothing at fault at all. Room was great so as the hotel itself and the location. Food was amazing . Lots of options including pancakes waffles egg Benedict and many more, all freshly backed, cooked .
Will defo go back there again if ever we visit Goa.
Hotel staff were also friendly, smart, passionate and respectful. Great experience over all.
DDoufutravelsFor our India trip, it’ll be Little India Beach Cottages that’ll be our special haven! Goa is a beautiful stretch of India already, but this hotel has gone above and beyond to make it shine all the more! We’d originally booked a standard room, but we wanted something bigger so we asked at reception for some options. They jumped at the chance to help us, suggesting one of the larger spaces which had separate kitchen, living room and bedroom. It became our little home for three nights—and we loved it! That night, we tried to hotel bar and restaurant, and from then, we ate there daily. The food is divine and easily some of my favourite Indian food! As typical Brits, we loved the sweet and spicy potato! We also tried Cabo (coconut liquor) for the first time because of the wonderful recommendation from Sonu! Sonu made sure we were looked after whenever we wandered into the restaurant, hungry and in need of some delicious curry! He was so warm and really helpful with my dietary requirements! He’s such a sweetie!!
We also booked our excursions through the hotel. Kapil was not only our driver but also our tour guide! He’s super knowledgeable about Goa to an almost superhuman level! He was such a laugh on the trip and made sure we had the best time possible. He really taught us a lot about life in Goa and how the history shaped the people and life the there. He was also the one to drop us off at the airport so we got to leave on a high note!
Generally, all the staff were fantastic. We were sad to leave our haven by the end.
Thanks so much for our Goan experience!!
ผผู้เข้าพักPerfect location. Close to Panjim city, restaurants and ******s.
Hotel is very nice. Great breakfast buffet and nice pool and gym.
Staff are very professional but need to mention the great service provided by front office staff who works the night shift. Deevanshu might be his name. Appreciate the high level of service and assistance he provided.
JJadeYourJourneySuch a wonderful and beautiful hotel. The staff are helpful and go the extra mile.
I was disheartened to observe several lapses in pool etiquette that compromised the establishment's otherwise esteemed reputation.
Guests were seen entering the pool in inappropriate attire, such as pajamas and underwear , which is not only unsightly but also raises hygiene concerns. Proper swimwear is essential to maintain pool cleanliness and uphold the hotel's standards. Additionally, the presence of infants in diapers in the pool area is unsanitary, especially when a designated baby pool is available. This oversight not only affects the pool's cleanliness but also poses health risks to all guests.
The disregard for established pool etiquette significantly detracted from the luxurious experience anticipated at a 5-star establishment. The unsanitary conditions and lack of enforcement of pool policies not only diminished the quality of the stay but also raised concerns about the hotel's commitment to guest well-being and satisfaction.