If only staying for 1 night for a transit flight reasons, beware that the day staff are great and extremely helpful compared to the early morning or night staff who are very unhelpful and dismissive of guests who are checking out to catch flights.
I booked a two night stay at Pullman Delhi Aerocity and was not quite happy with the room provided. The view was disgusting enough to not open the curtain. There was a message on their television notifying that they were painting the building and some work was ongoing, however there were other vacant rooms with a clean view which was not provided to me from the very start. I had reached at around 3:00 pm in the evening and had to leave for a function the same day so did not really notice the glass until next morning. I went downstairs to advise the staff at reception in the afternoon after returning from another function that morning but the only thing they could offer was change of room which was difficult given my dad is a senior citizen as well as my mom who was very tired to wind up and move another room as were checking out early morning the next day for our flight. No vouchers were provided or compensation offered. The room service was fine as they provided us with tea and milk pouches when asked but bathroom tissue box also was empty when we checked in which was only filled upon asking. Overall I did not enjoy my stay. We were siting most of the evening of the second day in the reception area as the view outside of the room was disgusting and did not want to open the curtains. Also the rooms were not well lit.
ยอดเยี่ยม
88 รีวิว
9.2/10
ราคาเริ่มต้น
JPY 14,957
ต่อคืน
ดูห้องว่าง
ดูโรงแรมทั้งหมดที่มีที่มีบาร์ในเดลี
รีวิวล่าสุดสำหรับโรงแรมในเดลี
ดูทั้งหมด
8.0/10
ดีมาก
ผผู้ใช้ไม่ระบุชื่อGood hotel located near Connaught, can reach with 10min walk. Good security and sumptuous buffet breakfast. Highly recommended and will return
ผผู้เข้าพักThe Taj Mahal Delhi is a beautiful hotel with splendid decor and an old school ambience. However, some of the underlying cost cutting is noticeable.
The breakfast buffet for example is anything but - with a handful of items such as bread and rudimentary cereal laid out but anything substantial needs to be ordered and it arrives in due time in small portions. It's awkward to know how many times can one order in the circumstances.
Another example occured when I changed some currency at the hotel. I expected the rate to be bad and it was, but this was not an issue. I am happy to pay for luxury and convenience. However, what irked me slightly was when the staff explained that there was no change so she couldn't give me 60 INR. It's a very small amount but I felt it was a liberty - imagine offering currency exchange at an exorbitant rate but you don't have currency.
Other than that we had a good stay. The pool was stunning as was my beautiful club suite. It was a very generous size and beautifully designed with views over the pool and Delhi beyond - a real oasis in noisy and bustling Delhi.
The club lounge is ok but not really worth paying for - the timings for high tea etc are so inconvenient that you won't be able to use them.
Overall, this was still a good stay and probably the best hotel for the price in this part of town.