Mixed feeling after staying at this hotel. The room is in the ”Business” section, but there is no table and chair for work.
No hangers or towel hooks near the sink
. No programs in English on TV.
Staff is friendly, check-in is fast.
.
I would like to commend the outstanding job of the front desk and extend my greatness thanks and gratitude especially to Ms Xia JiaLu which have been wonderful in providing exceptional services , help and information during my stay here. I have stayed in many hotels in China. But intercontinental Tangshan really have left me with the most best impression of what customer service and satisfaction is supposed to be. Kudos!!!!
ผผู้เข้าพักWonderful stay – highly recommended!
We stayed at this hotel as a group, and our experience was absolutely amazing from start to finish. The hotel staff were incredibly supportive, flexible, and always willing to help. They truly went the extra mile to accommodate our requests and assist us with every question that came up during our stay.
We booked a standard apartment suite in the South Wing and a deluxe mountain-view room in the main building, and both were very clean, comfortable, spacious, and well-equipped. Everything was thoughtfully prepared, making our stay relaxing and enjoyable.
The breakfast was very good, with a nice variety, and having it included for several people was very convenient. The ski package was perfectly organized — ski passes, fast-track access, early cable car boarding, transfers from Taizicheng High-Speed Railway Station, and additional activities like yoga and Pilates made the whole experience smooth and stress-free.
As foreigners, we really appreciated how easy and welcoming everything felt. Thanks to the hotel team, skiing in China left us with a very positive and memorable impression. The location is excellent for skiing, and the mountain views are beautiful.
Overall, the atmosphere was warm, professional, and friendly — we truly felt taken care of.
We would definitely come back and highly recommend this hotel to anyone planning a ski trip or a comfortable stay in the area.
ผผู้เข้าพักThe hostel is super trendy! Walking in, I had to make sure I was at the right place because the reception is a cosy bar! The staff did not speak English but we overcame the language barriers using WeChat. Everyone is very friendly and patient! Even the dog called 由由!
The cubicle beds are more luxurious than other hostels I stayed at. They are spacious and provide almost complete privacy. I also received slippers, so it was extra cosy!
The bathroom can be improved because without shower curtain even the toilet gets wet, but it is spacious enough to keep your clothes dry.
This hostel is suitable for longer stays as well, especially with friends because they have many activities and games at the hostel. Reception helps with the organisation of tours to the grasslands and many other trips as well (although these tours are fully in Chinese. So some Chinese language skills are recommended).
If I ever return to Chengde, then I will stay there again!