ผผู้เข้าพักThe apartment is beautifully furnished, very clean, and located in an excellent, walkable area of Koukaki. Overall, the quality of the flat itself was very high, and we enjoyed our stay. We also really appreciated being allowed to check in two hours earlier than the official time, which was extremely helpful after an early flight.
A few aspects of communication and practical arrangements could be improved to make the experience more seamless. After booking, an additional online check-in was requested by a management agency, but the webpage was not working properly and caused some unnecessary stress, as it was unclear whether this might affect access to the property. Clear reassurance in such cases would be very helpful.
It would also be good to clarify in the listing that the bedroom and living room are essentially open-plan, without a separating door, as this affects privacy and noise, especially for families. Additionally, the hot water system did not always provide enough hot water for more than one shower in a row.
Finally, clearer instructions and more consistent communication regarding the safe and key return process would reduce anxiety for guests.
Despite these points, the apartment itself is of excellent quality, and with improved communication, the overall experience could be outstanding