อพาร์ทเม้นท์ในแคว้นบาสก์ สเปน

Whilst the facilities of the room are good the communication is absolutely woeful. We tried for 3 days to contact the property after they sent the pre-registration email through ALL of their channels - email, Whatsapp and phone call with not one response. It came to the day of arrival and with no response we had to try via Trip.com and finally got to live chat with a person who then followed up with the hotel. Needless stress for us that could have been avoided with a simple reply. Whilst we had an enjoyable stay the public areas are very dark (the walls and ceiling are painted a very dark grey) and similarly in the bathroom of the room - seemed a very odd colour choice. Also, we could smell what others were cooking in their rooms. Finally, (not the hotels fault) but we had noisy neighbours in the room above and as the floors are timber we could here them (or their kids) making noise til 1 am. Overall, disappointed.

Overall good experience, good stay, good price, good sized room. Location was good. Beds were comfortable and not too small. Room was basic but we knew that going in. There was a microwave wave and fridge. It took us a while to figure out the air conditioning but it worked. There wasn’t soap in the bathroom. Some issues were that it being a dorm it didn’t have things that you would find in a hotel room like a blow dryer or cups. So we could heat water in microwave but we had to buy cups to hold the water in. If we had access to a kettle or a blow dryer or mugs, even paying to rent one would have made things easier. The laundry room did not accept coins so we had to download an app to wash our chonies. I’m not sure giving some app my credit info to be able to clean my chonies was worth it.

A propiedade é ótima, mas o serviço deixa muito a desejar. Minha reserva era por 16 días, e não tive nenhuma das minhas solicitações atendidas. A limpeza foi feita apenas uma vez, faltando 2 dias para minha saída. Não havia nenhum utensílio na cozinha. Tive que comprar tudo. E apesar das minhas solicitações, nunca fui atendida. A lavanderia é muito útil para que fica bastante tempo. E a academia é bem interessante também.

The room was super-clean and well-equipped, but the hotel has poor noise isolation so that I could hear everyone in the corridor. Important to notice, that my room had windows facing the narrow courtyard-well covered with glass roof above, which meant no fresh-air that for some travelers like me is very important.

Tout était parfait. Nous avions une vue incroyable sur le musée Guggenheim Juste un petit bémol sur l’odeur des serviettes et le fait qu’il n’y ait qu’un seul oreiller par personne. Mais ce n’est qu’un détail et une préférence personnelles tout était parfait et efficace!

Отель в целом довольно новый, заселение исключительно с 16.00, вещи можно оставить в соседнем здании студенческого общежития (вверх в небольшую горку 😃) К сожалению, в номере не было ни чайника, ни чашек, только стеклянные стаканы. Одна сковорода и одна кастрюля. Все остальные удобства отличные. Тренажёрный зал довольно просторный и для отеля достаточно наполненный.

這是一家公寓式酒店，坐落在英國公司旁邊，有地鐵去火車站和汽車站，非常方便。樓下和附近很多餐館。英國公司6層有大型超市可以購買各種食物。這家酒店沒有前台，但是有24小時在線前台。唯一不足的地方是預訂後，沒有收到任何郵件通知怎樣check in。所以我們去酒店門口，按門鈴接通酒店在線服務，給我們發了郵件，給了進門密碼。然後需要在線check in, 可以用郵件的連結或者有check in機器。check in 需要拍預訂者的證件和自拍一張。然後需要填寫所有入住者的證件訊息。check in 後會收到房間號和密碼。進房間後，有welcome gift, 裏面有水等小食。非常貼心。可以下載酒店的app, 就可以用手機開鎖，非常方便。強烈推薦！

Walking distance from the old town and new city center and facility is very new and clean. There are some good restaurants and bars for the local people near the hotel. Good for the travelers who want to travel like living at the destination.

Это замечательное место: яркий дизайн и чистота. Стратегически расположено очень удобно: автовокзал находится прямо в том же здании под землей. Там же метро. Я жила на 10 этаже и весь город был как на ладони! Однозначно рекомендую!

Very cute, humble apartment with partial view on the sea! Clean, quiet and had everything we needed. Located very close to most of the restaurants, supermarkets ect. Would definitely do it again.