Terrible hotel, did not attend my urgent issue to postpone my booking and trip did not help me…
I lost 130USD because of that!!
Hotel said that trip need to help on that and trip said that hotel need to help on that!
Worst experience from trip and this hotel!!
แปล
RamBot
Executive Royal Family Room
เข้าพักเมื่อ ก.พ. 2024
ครอบครัว
2 รีวิว
4.7/5
สุดยอด
โพสต์เมื่อ 19 ก.พ. 2024
Great value for money for carnival family stay
แปล
CamillaSantos
ห้องจูเนียร์สวีท
เข้าพักเมื่อ ส.ค. 2023
หวานกับคู่รัก
1 รีวิว
5.0/5
เลิศมาก
โพสต์เมื่อ 10 ส.ค. 2023
Amamos nossa hospedagem no Castelo!! Ficamos na suíte Júnior que é mais simples, porém não tira a vibe medieval que o Castelo oferece. Nos sentimos realezas mesmo, quarto limpo e tudo bem organizado, fomos muito bem atendidos desde recepção até a hora de irmos embora. Que lugar incrível! O café da manhã recheado de opções e tudo bem gostoso. Amamos com todo coração, de verdade! Sem dúvidas retornaremos um dia ♥️
Obs.: 1ª dica: As pulseiras que recebemos quando fazemos o check-in para o café da manhã, também servem de descontos (50% se não me engano) para usufruir pelo o Parque do Castelo (somente para hóspedes). Não sabíamos, mas descobrimos ainda lá e até andamos de Pedalinho na lagoa rsrs. Eles também oferecem Tirolesa, Airsoft, pescaria e uma parte de recreação com brinquedos para a criançada.
2ª dica: O Restaurante Taberna do Castelo de Itaipava que fica no mesmo local onde é o café da manhã, dentro do Castelo mesmo, é o melhor! De segunda a quinta tem o menu cotidiano apenas no horário do almoço (a partir de 12h) com o preço bem acessível (R$41,90 para ser mais exata). Pedimos contra-filé argentino ao molho madeira com arroz à piamontese e batatas rústicas de acompanhamento que estava uma delícia, e + as 4 opções que tem nesse menu também tudo pelo o mesmo valor acima (Foto dos pratos incluído aqui). E é aberto tanto para hóspedes e não hóspedes.
3ª dica: O café da manhã é de 7h às 10h na semana e 7:30h às 10:30h nos finais de semana e feriados. Recomendo acordar bem cedo e aproveitar no comecinho se você for também um viciado(a) em café da manhã e quer desfrutar muito como nós hahaha.
4ª dica bônus: Incluí aqui também a tabela de preço dos biscoitos, petiscos, chocolates e bebidas que ficam disponíveis no quarto dos hóspedes, os preços são altos e a recomendação é que você leve ou use o mercadinho que tem dentro do próprio Castelo (funciona até às 23h) os valores são um pouco menos que esses, mas ainda assim achamos um preço razoavelmente para alto, não é uma diferença absurda. Os do quarto são pagos no check-out. Fica a dica aí! 😉
แปล
6/12
Elaine V. Ramos
ห้องจูเนียร์สวีท
เข้าพักเมื่อ ธ.ค. 2023
หวานกับคู่รัก
2 รีวิว
5.0/5
เลิศมาก
โพสต์เมื่อ 4 ธ.ค. 2023
Incrível. Estou apaixonada
แปล
Victor
Executive Royal Family Room
เข้าพักเมื่อ ก.ย. 2023
หวานกับคู่รัก
1 รีวิว
5.0/5
เลิศมาก
โพสต์เมื่อ 18 ก.ย. 2023
Hospedagem impecável. Tudo perfeito
แปล
Usuário anônimo
ห้องสวีท
เข้าพักเมื่อ พ.ย. 2023
หวานกับคู่รัก
12 รีวิว
5.0/5
เลิศมาก
โพสต์เมื่อ 23 พ.ย. 2023
Atendimento impecável, apartamento super limpo e agradável.
Super indico, é uma super experiência dormir em um castelo.
Uma pequena observação e isso é para o hotel: senti que em algumas partes do castelo existia um mal cheiro, ex: no andar mezanino um cheiro mto forte que lembrava mijo de gato, não sei se é por causa da estrutura, os móveis antigos de época, porém acredito que isso possa ser resolvido pq passeando pelo castelo, tbm sentia esse cheiro. Acho que poderiam olhar um pouco mais pra isso.
Fora isso lugar lindo é incrível.
แปล
Núbia Marques
ห้องสวีท
เข้าพักเมื่อ ก.ค. 2023
หวานกับคู่รัก
6 รีวิว
4.7/5
สุดยอด
โพสต์เมื่อ 10 ก.ค. 2023
O único defeito a pia não ter água quente , pois a água é muito gelada e dificilmente dar pra encarar .
แปล
Carlos
Executive Royal Family Room
เข้าพักเมื่อ ต.ค. 2023
ครอบครัว
2 รีวิว
4.7/5
สุดยอด
โพสต์เมื่อ 10 ต.ค. 2023
Hotel bacana mais o ar condicionado do meu quarto não estava 100%
แปล
maximino
ห้องสวีท
เข้าพักเมื่อ ก.ย. 2023
หวานกับคู่รัก
1 รีวิว
5.0/5
เลิศมาก
โพสต์เมื่อ 6 ก.ย. 2023
Não pude ir pois peguei uma pneumonia
แปล
ผู้เข้าพัก
ห้องจูเนียร์สวีท
เข้าพักเมื่อ มิ.ย. 2023
หวานกับคู่รัก
1 รีวิว
5.0/5
เลิศมาก
โพสต์เมื่อ 20 มิ.ย. 2023
Hotel maravilhoso, mas tudo muito caro.
แปล
ผู้เข้าพัก
ห้องสวีท
เข้าพักเมื่อ ส.ค. 2023
หวานกับคู่รัก
4 รีวิว
4.2/5
ดีมาก
โพสต์เมื่อ 23 ก.ย. 2023
Tv sem aplicativos, muito ruim
แปล
ผู้เข้าพัก
Royal Knight's Suite
เข้าพักเมื่อ ม.ค. 2022
หวานกับคู่รัก
1 รีวิว
1.0/5
โพสต์เมื่อ 1 ก.พ. 2022
Roupa de cama manchada e com fios de cabelos que não eram meus ,copo do frigobar com marca de batom, quarto sufocante , lá não tem nada pra fazer em casal , administração ruim, localização longe da cidade , por isso deveria ter eventos no local . Confesso que fiquei decepcionada . E não tem nenhum remédio de enjoo pra vender.
แปล
J
เข้าพักเมื่อ ม.ค. 2024
อื่นๆ
2.0/5
โพสต์เมื่อ 2 ม.ค. 2024
Biggest problem was noise. I booked the highest level of suite they had for 7 nights. However the room (top left of their cover photo) is very close to their main business activity which is events and parties. Just about every day was a party of one form or another. These parties go on until the early hours or all night. One graduation party started at mid-night and finished at 07:00. These are very loud and make sleep almost impossible. I understand that as a business they want to maximise revenue, however unless you are there just for one night and are attending the party, it's not a great place to stay - or at least not in the imperial suites.
แปล
Linda
เข้าพักเมื่อ ม.ค. 2024
อื่นๆ
3.0/5
โพสต์เมื่อ 2 ม.ค. 2024
The hotel was lovely but my room didn’t have any toiletries or hand towels what so ever tried to call room service but no answer and there was lots of noise from other guests partying hitting the door and walls
แปล
Angelica
เข้าพักเมื่อ พ.ย. 2023
ครอบครัว
5.0/5
เลิศมาก
โพสต์เมื่อ 5 พ.ย. 2023
The castle is gorgeous but the rooms definitely reflect the age of the property. I stayed at the Suite da Torre (Tower suite) and it's one of the most interesting rooms I've ever stayed in with breathtaking views. The bathroom though has a constant sewage smell. The fist day we had left the windows ajar and door open and then in the next day the smell was nauseating. We had to keep the windows open to dissipate the smell. My sister also mentioned having the same smeel in her room.
Staff was excellent and the grounds had several activities for kids and adults and also several options for dinning. The views of the grounds and surrounding are gorgeous. My niece had her wedding at the castle and it was like a fairy-tale.