I liked a room was available. Staff however treated me as an inconvenience! 1st room reaked of smoke. I am handicapped and she expected me to walk, with suitcase, etc., to the front desk for new room key. Waited in lobby good 15 minutes as she said she didnt have her phone. She stormed down the stairs which is dangerous for her and others. I felt extremely unwelcomed and for a hotel that phad not more than 4-5 rooms occupied, there may be a definite reason.
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