This was a great place to stay. Clean and quiet with breakfast in the morning. What puts this hotel aver the top is the amazing woman working the front desk! The friendliest most accommodating person! We actually hugged her goodbye. Above and beyond anything I’ve ever experienced and I have traveled A LOT!!! Her name is Fatima! I want to visit Cincinnati solely to see her again!
The room was decent. Were told at check in that check in times were not accurate via trip.com booking. Very comfortable bed. Did not realize was a small suite with kitchenette per the photos. Would have planned on meals in the room had we known. Overall good experience. Parking was crowded.
ผผู้เข้าพักWe ate breakfast and it was great as expected. Our room was a little different. There was thick dust at the top of the ceilings and around the floor. The lights were dirty to touch. The comforter had an orange food stain as well as the pillow had something red spilled onto it. We got there late, so we just dealt with it. As far as checking into the hotel, When I was on this app, it was originally $49 for a king size, then jumped to $69 for 2 adults, 1 teenager, and 1 toddler. I had already prepaid as well. Then I got to the front desk and they wanted to charge me $20 more for the teenager. I even showed him I put it down on the reservation, then he printed me out a receipt telling me I did not. I was about to sleep in my car. He said since my husband was a veteran, (he seen it on the license) he said just don’t worry about it.