3°
ผู้ใช้ไม่ระบุชื่อ: Hotel located 5-10 mins walk from Solihull town centre so convenient for plenty of places to eat / drink. Easy to find and sign posted from major roads. Car-parking was adequate - £10 a day and must register at reception. Hotel has a lot of conference rooms so seems to cater largely to corporate guests. Hotel reception was clean and modern but corridors were very untidy and didn’t really give a good impression - dirty glasses left outside doors to our rooms, bed linen piled in corners, trays with food left on corridor floors etc. Had 2 interconnected standard rooms. Room decor was modern and fairly well maintained. Comfy bed with plenty of pillows. Choice of teas / coffee / biscuits etc. Purposely booked rooms with air con due to heatwave - 1 room was fine, other had broken air con. Tried to phone reception but no answer so had to trek to reception several times after this was supposedly reset. Eventually given new rooms but manager who dealt with the issue was not very apologetic and no help was offered with luggage etc. Could be a much better hotel if care was taken with attention to tidiness of public areas and more attentive staff.
651 Warwick Rd
From SEK 692
