1. PROMOTION: These terms apply to Trip.com's Go Thailand & 10.10 Mega Sale Top Spender Promotion with Thai Airways ("Promotion") Giveaway.
2. THESE TERMS: This Promotion is operated by Trip.com Travel Singapore Pte. Ltd., a limited liability company with its address at 30 Raffles Place, #29-01 Singapore 048622 ("Trip.com"). By entering this Promotion, you accept and agree to these terms, our general Terms & Conditions and the decisions of Trip.com, which apply to the Promotion and redemption of the prize.
3. ELIGIBILITY: The promotion is open to Trip.com users that use Thailand version of Trip.com mobile application only and aged 18 years or over.PROMOTION PERIOD: The Promotion opens on October 7, 2026 and closes on October 10, 2026.
4. HOW TO ENTER: During the Promotion Period, customer must participate in form submit and fill in the required information. Participants who spent the most with at least 1 hotel order during promotion period from either Go Thailand campaign page or 10.10 Mega Sale campaign page can stand a chance to win a Return Economy Flight Ticket from Bangkok to Phuket.
5. ALL TAXES RESULTING FROM ACCEPTANCE OF THE PRIZE ARE THE RESPONSIBILITY OF WINNER, INCLUDING BUT NOT LIMITED TO INCOME TAX, AIRPORT TAXES FOR FLIGHTS AND CITY TAXES FOR HOTELS.
6. DETERMINATION OF WINNERS: 1 winner who has the highest spending from among all eligible entries received will earn the reward. The spending will be compared based on the order amount of all orders placed on two campaign pages together. If two or more participants placed orders of equal amounts in the campaign page, the free flight ticket shall be awarded to the participant whose order was placed earliest. The comparison will be made based on the exchange rate to CNY in October 12. Odds of winning depend on the number of entries received. The winner will be notified by email using the email address on their Trip.com account before [October 16, 2026]. Other participants will not be sent emails for ticket drawing result. The winner will be required to confirm their acceptance of the prize within [12] days of being notified by Trip.com. If the winner fails confirm their acceptance of the prize within [12] days of Trip.com's notification, the winner will be deemed to have waived the prize and Trip.com will not be held liable to it. In this case, the prize remains with Trip.com and Trip.com reserves the right in its sole discretion to select another winner in accordance with the determination process set out above.
7. PRIZE:
a. There will be 1 winner. The prizes consist of 2 round trip economy flight tickets from Bangkok to Phuket of Thai Airways
b. The Prizes are subject to availability. Trip.com reserves the right to substitute a prize of equal or greater value. No substitution or transfer of the prize is permitted by the winner.
c. The validity of the prize cannot be extended. If a winner does not use any aspect of the prize within the validity dates, the prize will be forfeited.
d. The prize does not include travel to the accommodation, travel insurance, the cost of transfers to and from airports or stations, food and drink, spending money, ticketing fee & airport tax or personal expenses. Arranging travel documents, such as passport, visa or proof of health/travel vaccinations and any other costs incurred in addition to those set out above and that are incidental to the fulfilment of the prize are the responsibility of the winner
e. Redemption flow: Winner to confirm Name & Surname on passport and intended travel period. Trip.con will contact the airline to issue a confirmation letter and Trip.com will revert back the confirmation letter to winner via email. The winner can use that confirmation letter to redeem flight tickets at Thai Airways Head office.
f. The winner can claim 2 free flight tickets, but it cannot be used by one person for different trips, and needs to provide 2-passenger information for redemption.
8. AIRLINE TICKET TERMS:
a. THAI reserves the right not to exchange prize tickets for cash and the right to the prize cannot be transferred to another person.
b. THAI reserves the right to withhold the issuance of the aforementioned airline ticket in the event that this ticket is lost.
c. Free flight ticket does not have blackout period, but traveling during peak season and long weekend are not recommended.
d. Ticket is issued on a complimentary basis (only the base airfare), passenger is responsible for all related fee, taxes and fuel surcharges.
e. Lucky winner must claim their prize and issue ticket by 31 October 2026. Failure to do so will be considered a forfeiture.
f. Ticket is valid 3 months from date of issue. If the ticket is not used within the specified period, it cannot be extended.
g. Name Change / Reroute and change class of service are not permitted.
h. Lucky winner shall prepare travel document (ID Card, Passport) and contact representative of Trip.com for reservation and ticketing.
i. Lucky Winner is responsible for paying 5% withholding tax as per the Revenue Department's Order No. Tor. Por. 4/2528 and any other applicable laws. (For ticket issuance in Thailand)
j. THAI reserves the right to change terms and conditions without prior notice.
9. PERSONAL DATA: Personal data supplied during the course of this promotion will only be processed as set out in Trip.com's Privacy Statement: https://th.trip.com/contents/service-guideline/privacy-policy.html. See also condition 9 below with regard to the announcement of the winner.
10. LIMITATION OF LIABILITY: To the extent permitted by law:
a. Trip.com will not be liable for any losses, damages, expenses, costs or claims arising out of or relating to this promotion, whether in contract, tort (including negligence), breach of statutory duty or otherwise.
b. Trip.com will not be responsible for: late, incomplete, or incorrect entries; an entrant's failure to receive prize notices due to entrant's spam, junk e-mail, or other security settings or for entrants' provision of incorrect or otherwise non-functioning contact information; technical, hardware, or software malfunctions, lost or unavailable network connections, or failed, incorrect, inaccurate, incomplete, garbled, or delayed electronic communications whether caused by the sender or by any of the equipment or programming associated with or used in this promotion; by any human error which may occur in the processing of the entries in this promotion; or any typographical, technological, or other error in the publishing of the offer, administration of the promotion, or announcement of the prize.
c. Trip.com reserves the right to hold void, cancel, suspend, or amend the promotion where it becomes necessary to do so.
d. The prize ticket is provided and issued by Thai Airways and is subject to Thai Airways' own terms. Trip.com is not responsible or liable for any amendment by Thai Airways to those terms, or for any change, delay, suspension, cancellation or refusal of the ticket by Thai Airways, where not caused by Trip.com.
11. PROHIBITIONS: Use of any robotic, automatic, programmed, or similar entry method or entering more than the number of times permitted will void all entries and result in disqualification. You may not use multiple email addresses, identities, or devices in an attempt to circumvent the rules. Trip.com reserves the right to disqualify entrants who engage in fraudulent, disruptive, or abusive behaviour or who violate these terms.
12. CHOICE OF LAW AND FORUM: These terms are governed by the law of Singapore, and the courts of Singapore will have jurisdiction over any dispute. This will not deprive you of any mandatory rights of your home country.
13. CONTACT: If you have any questions or concerns regarding this activity, please contact us directly at: https://th.trip.com/help