"The room was older but very clean, the wall was cracked, the carpet stained and the toilet not bolted to the floor. None of things made the stay any less funtional and the service standard and facilities were excellent. It was excellent for our family and we would stay again."
All new high grade beds for a quality nights sleepNewly carpeted throughout Repainted inside and outsideBed linen and towels included. Beautiful Private Modern 2 level, 3 Bedroom Home in a unique garden setting 2 bathrooms, 2 car internal garage with off street parking and lift to second level. Private Master Super King bedroom with ensuite and balcony 1, Super King Bed, 2 x King Single Beds2, Super King Bed3, Super King BedHouse sleeps 8 guests in 3 bedroomsFully fenced Private backyard and front entertaining area including a BBQ Fully furnished with modern/Contemporary furniture and fully equiped kitchenA short stroll to the end of Lane to access the famous 14km of coastal walkway, aquatic centre and hydro slide, indoor/outdoor pools and playground. 500 metre stroll to 4 water front cafes, restaurants, fish & chips. 1km coastal walk to the centre of the CBD Shops, Len Lye Art Gallery, Restaurants, Cafes, Pukekura Park, Bowl of Brooklands and TSB Stadium Etc Free wi-fiYou may request a cleaner. Optional Cleaning fee of $120 will be charged if required.This is a Pet Free Holiday Home due to guests with Pet allergies - Strictly no pets allowedTARANAKI - THE WORLDS SECOND BEST REGION TO VISIT IN 2017 : LONELY PLANETAbout pets:No pets allowed.About checkOut:Check out before 11:00 AM.About children:Children allowed: ages 0-17.About customRules:Maximum Capacity: 8 Paying Guests plus 6 visitors not staying at all times. The number of occupants must not exceed the number agreed to at the time.CLEANING: Cleaning is required on vacating,
You may request a cleaner, a fee of $120. Will be charged if required.,RUBBISH: All Rubbish to be placed in bins provided, General waste, Glass and Recycling in separate bins..About checkIn:Check in after 3:00 PM.About smoking:Smoking is not permitted.About events:No events allowed.
On the day of checking-in, we found hair and stain marks (mud?) on the bed covering on both beds, however after showing the receptionist the photos, they took it seriously and reacted fast. The room got cleaned while we were out. They provided us with the complimentary breakfast for two as a courtesy compensation. With their positive attitude and efficient responses and reactions, we were happy to think that it was just an accident.
There must be some sort of car racing going on in New Plymouth on the day of our second-day stay. As we were waken up early in the morning, before 7am, by lots and lots of noises coming from the running of car engines that was so close to us. As we opened up the curtains to see what was going on, we then shockingly saw many racing cars were just lining right in front of the hotel main entrance, getting some sort of registration or something as you can see there was a table and some staff there doing something. Therefore, racing cars kept coming in more and more, and the annoying noises were constantly heard from the engine and people’s talkings over and over until around 7:30am. Honestly, we were quite unhappy about that! Visitors coming to stay at a hotel hoping to have some good rest, not expecting to be waken up early in the morning in that way. If they have arranged this type of event, they should have let all other guests know of this in advance when the booking was made to ensure that they are prepared or willing to take it. Therefore, with this thing happening that morning, I am not sure if I would want to go back to this place or not. Sorry to say that but I didn’t feel well after being waken up that early with constant noises and didn’t feel any respect in the situation.
Hopefully to see some improvements there.
Excellent building setup. We took more than 10 minutes to cover all the areas namely reception, restaurant, garden & relaxation and easy section.
The front desk staff were friendly and helpful.
The only minus was going to our room on the first floor using the stairs only. The front desk was however willing to call for help. Thanks.
The room was older but very clean, the wall was cracked, the carpet stained and the toilet not bolted to the floor. None of things made the stay any less funtional and the service standard and facilities were excellent. It was excellent for our family and we would stay again.