A stylish hotel, in a fabulous location! We could see Mt Etna from this gorgeous hotel.
Parking was free.
From the time we arrived until the time we left, we could not fault it.
I highly recommend this really beautiful hotel.
The hotel boasts excellent amenities and a prime location, a private entrance to the Valley of Temples. However, there's room for improvement in the service department; it falls short of delivering a consistently five-star experience. The staffs could enhance their customer orientation and avoid a selective attention to guests.
First and foremost, a 4-star hotel should have an insulation system. We basically could even hear the room next door opening their luggage.. awful.
Apart from that (which is a big minus), the pool is cool, parking is free, staff friendly, breakfast decent.
Food options are pricey and limited.
Нам очень понравилось пребывание в данном отеле. Мы пожалели, что не остались подольше. Отель невероятно красивый, с богатой историей и это чувствуется. Замечательный бассейн, чтобы поплавать и позагорать возле него. Вид с балкончика у нас был очень красивый. Уборка номера отличная. Завтрак хороший, есть все, что нужно : яйца, выпечка, йогурты, нарезка сыра и колбасы, фрукты, кофе. Территория отеля большая, чтобы погулять, посидеть в красивом саду. Очень хотели бы вернуться снова. Небольшой минус-отель находится далековато от исторического центра, 30-40 минут пешком, но плюс местоположения в том, что ночью тихо, район спокойный и безопасный.
Newly renovated hotel with nice pool and view. We are a little disappointed with the room without balcony view. But the breakfast and swimming pool view made up for it.
Reception staffs are very nice and helpful.
The room is decent for a city hotel, catering more towards business travellers. The hotel is conveniently located, a 30-minute walk to Ortigia's island city but less than 5 minutes from the Archaeological Park of Neapolis. Getting to Ortigia is easy via a quick ride on the red bus costing just €1.50, payable to the driver. The reception is notably friendly and helpful. Breakfast is good, offering a brilliant variety of food and drinks. Additionally, there is a large supermarket around the corner of the hotel. Parking is free.
Hotel ben strutturato ma molto datato sopratutto le camere che necessitano una ristrutturazione specialmente i bagni, ventola climatizzatore molto rumorosa, illuminazione del bagno che si accende dopo almeno 10 secondi da quando premi il pulsante, mancanza di aerazione nei bagni. Di positivo ha una piscina panoramica al quattordicesimo piano (profonda tutta 2 metri), ottima colazione e personale gentile e professionale. Ha un’alta potenzialità se la struttura verrebbe ristrutturata.
Struttura non rinnovata, pur in ottima posizione. Letti abbastanza scomodi, poca insonorizzazione riscaldamento poco funzionante. Lato peggiore la colazione con prodotti di bassa qualità e poco assortita.
GGalina EfimovaMy First Hostel Experience — And It Was a Blast!
Ostello Bello Palermo was my first-ever hostel stay, and honestly — it was an amazing surprise! At first, I was placed in a room with all guys, but when I asked to switch, the staff quickly and kindly arranged a change for me. Each room has 11 beds and 2 showers, and everything was super clean, which I really appreciated. The common area is lovely — warm, welcoming, and full of life. That night, there was a DJ party that lasted until 1 a.m., and sleeping was definitely not an option… but I was in the spirit of experimentation, so I just went with it and ended up dancing and having a great time. I met some amazing local musicians who were born in Palermo, and we had such a fun night hanging out and talking. It felt like a truly authentic and spontaneous experience. Breakfast was tasty, with a good selection. The staff were incredibly kind and friendly — especially one guy at the reception (I wish I remembered his name!) who was just the sweetest. Thank you for making my first hostel stay so special. I’ll never forget it 💛
TThanyalakWe stayed for 2 nights and kind of got a different experience on both nights.
It was in the summer time during weekday stay.
On the first evening we ate at the restaurant and it was very good set menu and food. There was also a party in house. So we decided to eat again the next dinner but turned out we were the only guest staying that night and were the only one dining in…. So food was not so great compared to night before.ore basic and simple dishes.
But it’s understandable, when the chef has to prepare meal just for us….
The place is busier in the weekend with locals.
And some days the pool is packed with people who joined for the day-pass.
Activities advertised on Facebook for children are also mostly on the weekend.. again we had a baby and felt a bit disappointing while we were there for the lack of activities during the weekday.
The grounds are lovely tho, garden, vineyards, olive trees, swimming pool.
SserenalimxlIncredible sea views from room’s balcony, pool and breakfast restaurant. Room a little dated with sticky floors, just wear bedroom slippers. Toilet is clean. Superb location!! Hotel was 3 mins walk to bus stop that takes you to Giardini train station. And 5 mins walk to the heart of town. Try Bam Bar’s granita & have dinner after sundown at any of the restaurants nearby.
CCourtneyWe had a fantastic stay at this quirky little boutique hotel in Palermo, Sicily. From the moment we arrived, the staff went above and beyond to make us feel welcome. Even though we showed up earlier than planned, they had no problem letting us in and went out of their way to accommodate us.
We were offered a massive breakfast completely free of charge while we waited, which was such a generous touch. Not only that, but we were also invited to relax by the pool until our rooms were ready — a perfect way to unwind after traveling.
The atmosphere of the place is relaxed and a bit offbeat in the best possible way — full of personality and charm. It’s rare to find a place where the customer service feels this genuine. Highly recommended if you’re looking for a warm, welcoming, and slightly unconventional stay in Palermo!
ผผู้เข้าพักThe hotel could not be in a better location with views of Etna, the town of Taormina and the sea. I had a single room. It was very small and only had a partial view which was a bit disappointing but I didn't pay much. The pool was shut which was a shame as although it is February it was warm and I would have liked a swim. I didn't eat at the hotel but did try to have a drink in the bar. Sat for around 15 minutes with no service so gave up. It was a shame as they had live piano music. I am not sure if service is better if you paid more or it is a little indifferent at the best of times. It is out of season so the hotel was not busy. Still fabulous destination and the hotel has a lot of history so definitely worth a visit.
ผผู้เข้าพักFirst and foremost, a 4-star hotel should have an insulation system. We basically could even hear the room next door opening their luggage.. awful.
Apart from that (which is a big minus), the pool is cool, parking is free, staff friendly, breakfast decent.
Food options are pricey and limited.