Our stay at Taj Gandhinagar was a mixed experience. While the food was decent, it didn’t particularly stand out. The biggest issue we faced was with the electricity—there were frequent power disruptions, which caused the air conditioning to turn off multiple times throughout the night. As a result, we had to wake up at least five times just to switch it back on, making it quite difficult to get a restful sleep. For a hotel of this caliber, we expected a much smoother experience in terms of basic amenities.
I recently booked a hotel, and the experience was seamless from start to finish. The platform offered a wide range of options at competitive prices, making it easy to find the perfect stay within my budget.
The booking process was quick and hassle-free, with instant confirmation and all necessary details clearly provided. The hotel matched the description and photos on the website, ensuring there were no surprises upon arrival. The customer support team was also responsive and helpful when I had a minor query.
Overall, I highly recommend for hotel bookings. It’s a reliable and convenient platform that ensures a smooth travel experience. Will definitely book again!
Friendly staff and good service. Restaurant had great food, wonderful couce and varity to choose from and tasty. Peaceful environment and well organised .
ผผู้เข้าพักThis hotel is less than year old and the physical infrastructure is nice which is within vicinity of the Surat railways station.
However, I have had experiences which are not so nice :
A) observed small cockroaches in bathroom.
B) Housekeeping staff are meant to clean & sanitize the room - however I encountered disgusting experience of the cleaners upon entering g rooms with a foul & pungent BO left behind which is so unhygienic & spoils the mood - and doesn’t seem like the room has any freshness. This should surely been improved.
C) the breakfast for the 8 mornings that I stayed had the same menu - not much changes each day. And the coconut chutney seems to be spoilt & taste spurt couple of times during morning BF.
D) the Indian masal tea (Chai) was so strong that it tasted utterly bitter - which I tried only once.
E) seems like too many staff in the hotel lobby & in restaurant - as they group around chit-chatting rather than attending to guest’s needs.
AAJ1. *Cleanliness*: 5/5 (The hotel was exceptionally clean and well-maintained.)
2. *Location*: 2/5 (The hotel is not located in the city center, and there are no nearby malls or coffee shops.)
the location might be a drawback for some guests. Consider adding more amenities or services to compensate for the distance from the city center.
Ssamuel eelGenerally the experience was still not bad. The front desk staff was trying her best to be as much help possible during the stay.
I had wifi issue they even end up decided to give me an individual dialed-up router. What a wonderful service. 10/10 for that
But however there are a lot of things seems unorganize... few of the tea break staff and lunch time staff seems clueless on what to do...
No one is willing to serve and they had no idea what to do when a guest wanted to order something. Its just a complimentary tea - breakkkkk....
Room wise and facility it was quite ok. Room is decent clean... gym room is well equipped too.
They are now still going through renovation, hopefully it only gets better from here.
Breakfast choices was decent and with good quality of dosa. Would give the Chef 9/10 rating.
Overall still a rather pleasant stay. will consider coming again when i am around
PPANCHALMy stay at DNG The Grand Hotel in Kanpur was nothing short of exceptional. Whether you’re in the city for business or leisure, this hotel offers the perfect blend of comfort, elegance, and top-tier hospitality that truly makes you feel at home — but with luxury.
From the moment I arrived, the check-in process was smooth and welcoming. The staff was incredibly polite, professional, and attentive throughout my stay. They were quick to respond to any request and always greeted with a warm smile, which made the experience even more pleasant.
The room was spacious, spotless, and beautifully designed. The decor was modern yet classy, with thoughtful touches that added a sense of sophistication. The bed was incredibly