Malvern Eastบัดเจ็ทโฮเทลในเซี่ยงไฮ้

BADLY MANAGED 2 years ago the first stay and it was bad in many senses Functionality, consistency are factors which counts to judge a hotel. Luxury is up every one and for many to stay in a hotel it's luxurious Not for me, in the past 23 years I stayed up to 240 nights per year in hotels (ACCOR since they exist) across Asia and they set the standard. This hotel here is lacking in everything behind a Asian ACCOR standard, mind you we are a part of that world. Housekeeping does a half job Breakfast buffet the same every day, no Asian varieties like a fried rice or noodles, just booting old western food selection Results in booting head chef and non entrepreneur GM Both should not be here!

I stay here regularly when in town because the location is great and the Accor group has a commitment to Covid-safe cleaning practices. On this stay, there were very high winds and I discovered this trip that the building has a unique wind-tunnelling issue. The hallways ”sing” with a high-pitched squeal through the vents. No worries, the rooms have fire doors and the minute the door to the room is shut, the sound is blocked out. In my case, the little mechanism at the bottom of the door didn't seal off, which meant the sound continued. The concierge changed my room immediately - brilliant! Only issue was that there are many fingermarks on door handle backplates, so I cleaned them all myself. Also, I was verbally harassed by a guest for choosing to wear a mask in the lift. Not at all the Sebel's fault; just a disappointing end to a lovely stay.