I really enjoyed staying in this hostel. When I was searching for a place to stay in Gdanks for about two days and found this hostel, I was fine with having less amenities as long as the price is affordable. Moon Hostel Gdanks has definitely surpassed my expection, with the great location with walking distance to the tourist attractions and with the cleanliness and the customer service from the hostel itself. If I ever come back to Gdanks for a vacation, I would very likely choose to book this hostel again.
Duzy , przestronny pokòj, telewizor, czyste I wygodne łozko, jasne instrukcje dotyczace wejscia do mieszkania, rowniez blisko do przystanku komunikacji miejskiej.
Warunki pobytu dobre. Wszystko zgodne z opisem. Co 2-gi dzień wymiana ręczników i pościeli. Zameldowanie dla osób z małym doświadczeniem komputerowym może sprawiać problem ( przy naszym przyjeździe obsługi w recepcji nie było ). Problem jest też przy kontakcie telefonicznym, bo obsługa jest tylko po angielsku. Ja go nie znam i nie mogłem zgłosić powstały problem , który pojawił się jak dotarłem do swojego domu i stwierdziłem brak kluczy, które zostawiłem w szufladzie szafy pokoju 145 w Noli Riverside Gdańsk na ulicy Siechnickiej. Dzwoniłem kilka razy na numer +48 798 886 854 i cały czas automat odzywał się po angielsku. Chyba jesteśmy w Polsce ?. Dobrze , że żona miała klucze i dostaliśmy się do mieszkania, ale następnego musiałem wymienić zamki, więc przez niemożliwość kontaktu z hotelem moja podróż wzrosła o 350 zł ze względu na zakup zamków
Overall stay is good
Very close to old town
The only setback is pillow is small and soft.
If I be back will stay there again
Near main train station
Outside view of the room is very beatuiful
Walking distant to main train station.
Nearby has a shopping mall
ผผู้เข้าพักThe hotel is very conveniently located, which is definitely a plus. However, there are several issues that prevent it from truly living up to its five-star rating.
At check-in, we were not informed that parking was paid. As a result, after three days of stay, we were required to pay a rather significant amount at check-out, which came as an unpleasant surprise.
The rooms are generally comfortable and well equipped, but in the bathroom there were noticeable uncleaned areas and fingerprints on the faucets, indicating that housekeeping was not done thoroughly.
I would also like to specifically mention the breakfasts, which were a complete disappointment. From a five-star hotel belonging to an international chain, a very different standard is expected. The food was not fresh and appeared dried out (see photos), the selection did not change from day to day, there was almost no pastry, desserts were limited to just two items, and there were no vegetarian options at all, which seems strange for a hotel of this level.
ผผู้เข้าพักChoosing this hotel for the second time as extremely pleased both with quality of amenities and, comfort, nice location next to the train station and by far one of the best breakfast selection I could see in the hotels - well done!
LLachyn OjarovaHorrible customer service, no reply for a day.
Asked only to change dates of my stay nothing else.
I've changed travel tickets twice list 30 dollars on it Because they weren't answering I've booked another place for 2 days, claimed free cancelation three times it was rejected by Trip.com and still no answer from Noli so I canceled another stay lost on cancelation 70 Dollars and came to see what the property and people are working there. They have a camera everywhere but noone came to help me to check in even after messaging to Trip.com customer service, was able to reach them only by call after almost one hour of trying to check in. And the code they asking while checking in is different from your booking so think twice before choosing this place. -10
Horrible customer service.