I had a great stay at this hotel. Everything was clean, comfortable, and well organized. The location was convenient, and the room met all my expectations. What really stood out was the excellent customer service — the staff were friendly, professional, and always willing to help. They made me feel welcome from the moment I arrived. I would definitely recommend this hotel and would be happy to stay here again.
All of the staff were very friendly, and I really enjoyed the complimentary oranges—they were delicious.
The TV was large and it was a Samsung TV, so the picture quality was excellent.
The hair dryer was high quality, so there was no need to bring my own.
The gym was very spacious and well equipped with a wide variety of exercise machines, making it great to use.
The swimming pool was nice as well, but since there were quite a lot of people, it didn’t feel very relaxing or private.
The room was very clean, the bed was comfortable, and it was quiet, so I slept well.
The hotel’s location was also very convenient, and I would definitely stay here again.
Take the train from Airport and arrive at Warszawa Śródmieście railway station, walk up the stairs and you see Polonia Palace hotel! We are so happy and in luck! We arrived at 9 am and the room is ready for us! This is record breaking check in time!
Room is perfect with a window view of Palace of culture and Science. Room is clean and very spacious! Breakfast is very good! Service is excellent! Will definitely recommend this hotel!
Spacious room, good breakfast, good in room dining, has decent gym. Location is about 10mins walk away from city center. Daily house cleaning not great though because they don’t clean the floors. I stayed there for 2 weeks, I would expect them at least mop the floor once or twice during my stay, but didn’t.
The location is the best. It's downtown, close to the shopping center Złote Tarasy as well as the Central railway station. The building is new and there is a observation deck. The facilities are new and the only thing I didn't like was the sliding door in the washroom.
Car rental is also available in the same building.
This is a budget hotel and you don't get the carpets in your room but you do get decent vinyl flooring. The shower isn't as good as the normal Ibis hotels but it's perfectly good enough. It's warm, fast and I loved mine. You don't get a kettle (or at least I didn't) and I must admit I missed it. What you do get is a comfy bed, not so good pillows but again, good enough.... You getting the idea?
If I was with my partner I would have chosen the standard hotel. I would still take the budget one though if I was alone. You pay your money and make your choice. One thing I will say though is the staff are every bit as good in both hotels. The rooms are as clean and if you're on a budget you'll be happy enough! The girl called Julie at mine was wonderful and very helpful with advice about the area. Happy holidays!
PPrince of PusanThe hotel is located in the heart of Oldtown and is nice. The rooms are very spacious, clean and the staff is very professional.
The only thing is the rooms are big but awkwardly shaped- you have to go to the couch to see the TV and the overall layout of the room is not a conventional hotel.
Other than that, the hotel has an old boutique charm.
CChengI had an exceptional experience at Platinum Residence. The luxurious accommodations, attentive staff, and exquisite amenities made my stay truly memorable. The well-appointed rooms were both comfortable and stylish, offering a perfect retreat after a day of exploration. The hotel's central location allowed for convenient access to local attractions, and the attention to detail in service exceeded my expectations. I highly recommend Platinum Residence for a refined and indulgent stay.
ผผู้เข้าพักThe hotel is close to the bus station about 10-12 minutes but a bit confusing due to the road construction, you have to use the stairs to go to the other side of the hotel.