"Well, the room I booked was a bit small, so we asked for an upgrade and settled everything at the counter. I’m used to Japanese standards of amenities, so it felt a bit lacking — especially the simple, cheap white indoor slippers 😅 Lesson learned: bring my own next time, haha."
"We arrived early were treated so lovely by delightful young man. Our luggage was stored for us. Everything was great. We asked how much a taxi would cost to cruise port by a lovely lady, at hotel desk she said 17 Euros, she booked it for us. What spoilt everything is we were advised by driver at cruise port....we will be charged 30 Euros, my husband advised that is not what hotel advised us. Driver settled on 25 Euros as he said hotel has to take 5 Euros to. This truly spoilt our lovely experience at our accommodation.
Other that this the hotel was beautiful."
"Getting there was incredibly easy — it’s only about an eight-minute metro ride from Rotterdam Central, and the hotel is literally just outside the Leuvehaven metro station, which makes arrival and getting around very convenient.
The hotel itself was very clean, and the staff were consistently friendly and welcoming. We had a canal-facing room, which was beautiful, especially in the evening when the lights reflected on the water — definitely a lovely touch to the stay.
It’s also about an eight-minute walk to Beurs, so you’re well placed for shops, restaurants, and the city centre without being right in the busiest area. I’d happily recommend this hotel for both comfort and location."
"Great hotel with comprehensive facilities. The fitness center is a standout, featuring modern and well-maintained equipment. The staff's service attitude was excellent, and I would definitely stay here again!"
ผผู้เข้าพักEen heel fijne plek, mooie en zeer grote verzorgde kamer (douche en toilet zijn apart; erg praktische badkamer met voldoende plaats om je spullen te zetten en haakjes om dingen op te hangen, leuke grote zithoek in de kamer met 2,5 persoonsbank, tafel met 3 stoelen., veel sfeerverlichting, voldoende stopcontacten, oplaadpunten en kapstokken, grote ramen, goeie verduisteringsgordijnen, strijkijzer en plank, haardroger.... Ik kan echt niets bedenken wat er niet was), weinig lawaai in de gangen.. eigenlijk echt helemaal in orde. Zelf de onze vraag naar een vaas voor op de kamer om ons tulpen uit Keukenhof te kunnen zetten werd onmiddellijk ingewilligd - erg vriendelijke medewerkers, lekker ontbijt (fantastisch dat bananenbrood!) en vlakbij de city (wandelafstand) en veilige buurt. Er is echt betaalbare parking in de buurt op wandelafstand maar je moet een klein beetje moeite doen voorafgaand om het op te zoeken.
Wij hebben echt genoten van de accomodatie in zijn geheel en de ontspannen sfeer die er hing (en nog een kleine aanvulling: de zeep ruikt overheerlijk 🤓). Het is echt een zeer mooie verbouwing geworden van wat vroeger een drukkerij was. Eclectisch en sfeervolle inrichting!. Knap gedaan!
Ik kan het alleen maar aanbevelen want voor die prijs echt helemaal top!!! Wij komen heel graag terug!
ผผู้เข้าพักThe amenities is perfect, but service is really bad, I can’t quite believe this is service level of 5 star hotel. Working staff directly open my door at morning- TWICE, while I’m literally sleeping… there is definitely a system that you can check whether guest checked out or not right? How can it be possible to just open the guest’s door to see if they already left or not? That’s just plain rude and kinda ruin your mood
NNrncylglThe hotel was very clean and perfectly located in the city centre, making it easy to get around. The staff were extremely friendly, helpful, and attentive throughout our stay. Everything was well organised and comfortable. I would definitely recommend this hotel and would happily stay here again
ผผู้เข้าพักImpeccably clean and spacious room with full kitchen and a comfy bed. Extremely convenient location adjacent to metro station and in the centre. I liked the working space as well and made use of luggage storage without no issues. Frequent fire alarms was the only issue that I would complain of(had 2 in 4 days). Overall I enjoyed my stay and I would stay here if I were to visit Rotterdam again
RRocks tripsWorth the money, was only here overnight so ideal, lack of any storage in room far from ideal, no lockers but you could store behind reception if needed, I didn’t get there till 11 pm so just put my bag beside my head as I was getting up early anyway but not convenient if staying more than that