"top location for a hotel, barring the sounds of nightlife nearby, which you CAN go to! staff were very friendly, the room i stayed in was absolutely clean, bed was comfy, shower was decent and had a great night! the only problems i had was with the lighting bedside - it kept flickering on and off rapidly after i turned the switch on, the windows were broken and unable to open and even though i didn't buy them you have to pay for water and tea for a kettle which isn't what most hotels do, but the scale of the issues had little impact for staying 1 night"
"First of all, they had messed up our booked for 2 king rooms so son gets upgraded - fine.
Then get to my room - very dark so don’t see outside. All night kept awake by loud humming, beeping and whirring. Too tired to go back to reception.
Turns out I was inside from all the ventilation shafts etc. Noisy from people going past at all times of the night.
Worst night sleep ever in a hotel.
Do not accept room 606."
"Single lady . Hotel Easy to get to from railway station and well positioned for many tourist attractions. I felt safe walking from the quayside at night after a concert. My room was spotlessly clean . Excellent shower / hot water. Very good hairdryer provided
I will certainly come back , thankyou for the service."
"The spa was the best we’ve ever been too , bath was lovely and deep , hotel room was spotless , lovely coffee in room , staff were great , especially the lady on reception didn’t catch her name but you could tell she was happy in her job , it was like checking into Disneyland she was that happy ,
Would definitely stay again :)"
ผผู้เข้าพักThis was one of the worst hotel rooms we have ever stayed in. When we arrived, we were greeted by a pleasant front desk clerk. The lobby has a lot of character in keeping with the Titanic theme and the pictures of the rooms had the same theme. We arrived at our room (fourth floor #46) located on a dark hallway that was being painted. The room was large and also had some plush features like the curtains, furniture, chandelier and wallpaper. Unfortunately, that's where the positives ended. Our room was very hot, with no ventilation and one small fan. The desk clerk offered to bring a second fan when we requested a hair dryer, but the second fan never arrived. The windows could not be opened even a crack ”due to safety reasons”. The room was sweltering and sleeping was extremely uncomfortable. In addition, the carpet was very dirty, there was mold on the wall above the bathtub and the sink, the lights beside the beds needed to be replaced, and the towel rack was missing from the wall. There was a small kitchen which was nice, but it was missing the basics (glassware, silverware, plates) and one of the drawers was missing its front. In short, the room was in bad shape and we are very surprised they would host anyone in that room. In the lobby, there was a young man sitting at the Concierge desk and when we asked him for directions, he said he was security and had no idea. He could not have been less interested and barely looked up from his phone. Apparently, the rooftop bar is nice, but we did not go there. We have stayed in a lot of hotels and are pretty easy going when it comes to our expectations. This hotel has so much potential, but the experience was a huge disappointment and we would not stay there again and cannot recommend anyone stay there.
ผผู้เข้าพักIt was a lovely stay throughout. We had a lovely view of the waterfront from our room. The staff were friendly and kind. The rooms and facilities were great, it was nice and clean. it was close to the city centre and station.
JJosephDonaldtop location for a hotel, barring the sounds of nightlife nearby, which you CAN go to! staff were very friendly, the room i stayed in was absolutely clean, bed was comfy, shower was decent and had a great night! the only problems i had was with the lighting bedside - it kept flickering on and off rapidly after i turned the switch on, the windows were broken and unable to open and even though i didn't buy them you have to pay for water and tea for a kettle which isn't what most hotels do, but the scale of the issues had little impact for staying 1 night