The room is so spacious. Couple of gripes are i was unable to have a coffee as the kettle had seen better days and was really grubby inside. When we got out of the lift at floor 1 there was an overwhelming smell of ******** as if someone had been smoking it in their room. We just looked at eachother as it is a personal dislike of that smell. Its very distinguished and lingers - the smell remained each time we got out of the lift. Service was impeccable.
Fair & Honest.
Negatives - 1) room (single with double bed) too small.
2) bar staff (gent) too cocky let the team down
3) no comeback when they checked my room out for cigarette smoke (from designated outside smoking area).
Positives -1) entertainment 1st class 2) all staff have obviously been well trained on how to respect customers. 3) very friendly holiday makers hotel 4) location
Everything about our stay was fantastic greeted beautifully when we got there, room was lovely and clean, facilties brilliant, never a bad holiday experience hotel is beautiful, staff are always so lovely and the entertainment was brilliant will be booking again soon best hotel in blackpool didnt want to leave always a pleasure to stay there my son really enjoyed it wants to come back already you all take care be booking again soon could please keep me updated with the entertainment that's on for the rest of the year