The hotel staff was good, but ı got a problem for payment with Visa credit card. As a global brand hotel 'Shangri-La" expected to accept internationla credit card payments but unfortunately not succesfull. Also Trip.com do not have agreement with hotel for "online payment" which I can easly submit payment, but again unsuccesfull. Hope you can improve your service and agreement to give better support foreigner guest in China mainland.
แปล
Ayache
Garden Queen Room
เข้าพักเมื่อ Jun 2023
ทำงาน
5 รีวิว
3.2/5
โพสต์เมื่อ Jun 22, 2023
Hotel staff is kindly hospitality
Room service is not available
Coffee is not available at the room, should going to first floor to get free coffee.
Breakfast is less than two star hotel, very poor, I was doubt about the hotel is really Shangri-la or fake!!
แปล
Shanker DB
Garden Twin Room
เข้าพักเมื่อ Oct 2021
ทำงาน
3 รีวิว
3.7/5
โพสต์เมื่อ Nov 9, 2021
A good hotel in a calm serene location. However, this one won't add to your Shangri-La points.