ไฮแอท รีเจนซี เจินเจียง

Thank you Amy for the amazing check in process! We received a lovely room with a great view. I booked this hotel for the large gym and it did not disappoint.

All good except the room service, which I was forced to use, as I had to work late from my room. Ordering was not at all simple (having not spotted the QR code notice on the fridge work top. But response was swift, so too was delivery of the order. However, the "Ceasar Salad" was sorrowful! Lettuce leaves awash in some sort of watery white fluid, with no discernable taste, some croutons and a few pieces of dried bacon. Especially disappointing given how lovely the fruit and vegetables are most of the time in China. Main course "Lemon and Herb Chicken" should have been listed as "Lemon and Herb Skin and Bones"!!! There was virtually NO actual chicken meat. Roated tomatoes and asparagus were lovely, Dessert was uninspiring, but compared to the salad and main course for sure the best course. The Wine? Completely undrinkable. Opened, poured a small amount to taste, spoilt. It happens, sadly! Would be a good idea to open the wine to test before serving

Excellent service