5/5 stars! Our stay at this hotel was truly unforgettable, thanks to the exceptional service from Jason Wen and Tom - their warm hospitality made us feel right at home! We were even treated to a complimentary room upgrade, complete with a stunning balcony view!
The hotel's convenient location, just a 10-minute drive from the town center, made exploring a breeze. While shopping options nearby are limited, the HU WA restaurant on the hotel's first floor is a must-try, serving delicious dishes at affordable prices!
Breakfast at the hotel was impressive, with a wide variety of options and top-notch service.
We highly recommend this hotel for its excellent staff, comfortable stay, and great location!
A special tip for snow ski/board beginners: this resort is an excellent place to start! However, consider renting equipment in town, as prices are nearly half compared to other ski resorts. Although the rental fees are higher here, the equipment and clothing are relatively new, less than a year old.
It was great stay, starting from check in, staff Tiffany is especially detailed in her explanation and even brought us to the ski rental and instructor area to answer our queries. Throughout the stay, we added her in WeChat and she replied promptly when we encountered any issues.
My room is facing the slope and the ski resort is accessible at the basement level which makes it convenient.
Breakfast spread is good too with international spread.
The Chinese restaurant that located at the basement has very nice food too.
This hotel is highly recommended for the service and location to the ski resort.
Stayed 3 days 2 nights and our room was ready upon arrival the morning. We had a up graded room which the balcony faces the ski mountain! Excellent service by Jason Wen from the start of our stay to the end. He make sure that our family were well taken care of during the 3 days. One of the best service here and I will never hesitate to recommend this hotel to my friends. On our last day, Jason drove us to the railway station as we had 4 luggages & 2 kids in toll. Everything here in this hotel was great. Once again, I would like to thank Jason Wen for going extra miles for us.